This is a bad Case? help

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bigc2012

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Hello Alexis,

After an initial investigation, evidence has come to our attention revealing that the same person might have accessed more than one account from the same computer, in order to get a second chance at tournaments by means of abusing our Late Registration feature to enter a second account, after having been eliminated with the first one.

The following tournaments played by your account have shown pattern of Late Registration:
 
WVHillbilly

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Don't cheat on the next site you're forced to play on when Stars bans you for life.. That should help.
 
Bee

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OMG ! No cheating at PS! I've had a problem for me and my boyfriend were blocked orders until we proved that we are two different people and we do not play on account of the other. It happened that he come to my place or I go to his house , and that one of us falls from a tournament. If the registration was still available sometimes entered the oder to play. Uh. The traumatic experience. Now it is not happening. No way no longer play the same tournament when we're together. One game on the laptop and the other on tablet or computer, but always different tournaments!
 
ScooperNova

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Doing stuff like that in home games around the world will get you a punch in the head or worse. So, good luck not cheating from now on. Hope you get to stay at your favorite site.
 
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bigc2012

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guys help me to resolve this case

Hello Alexis,

After an initial investigation, evidence has come to our attention revealing that the same person might have accessed more than one account from the same computer, in order to get a second chance at tournaments by means of abusing our Late Registration feature to enter a second account, after having been eliminated with the first one.

The following tournaments played by your account have shown pattern of Late Registration:

Tournament #958547481
Tournament Name BankrollMob Leaderboard $25 Freeroll

Tournament #958547486
Tournament Name BankrollMob Leaderboard $25 Freeroll

Tournament #958547499
Tournament Name BankrollMob Leaderboard $25 Freeroll

Tournament #958547505
Tournament Name BankrollMob Leaderboard $25 Freeroll

Tournament #958547506
Tournament Name BankrollMob Leaderboard $25 Freeroll

Tournament #958547515
Tournament Name BankrollMob Leaderboard $25 Freeroll

Tournament #958547516
Tournament Name BankrollMob Leaderboard $25 Freeroll

Tournament #958547519
Tournament Name BankrollMob Leaderboard $25 Freeroll

Tournament #958547520
Tournament Name BankrollMob Leaderboard $25 Freeroll

Tournament #958547529
Tournament Name BankrollMob Leaderboard $25 Freeroll

Tournament #958547538
Tournament Name BankrollMob Leaderboard $25 Freeroll

Tournament #1043258344
Tournament Name $11 Sunday Storm, $300K Gtd

Tournament #1051665484
Tournament Name Carnival - The Biggest $11, $195K Gtd

We would also like to request that you provide us with an explanation regarding the following related accounts:

'baliwag32', 'bigcnew', 'bochonskie'

We would like to also ask you to please elaborate on your answer; a response such as they are friends or relatives will not be sufficient. Please provide us specific details as to their names and their relationship with you.

Please be aware that our records are precise, and we kindly request your cooperation so we may resolve this issue in a prompt manner. An explanation which does not match our data or any attempt to conceal the situation can result in permanent account suspension.

As part of our security procedures, we request you to submit the following information:

1. A clear photocopy of your passport, driver’s license, front and back, or other government issued picture ID;
2. A clear photocopy of your most recent utility bill (phone, Gas, water etc.) showing name, address and statement date. dey say wat i can do sir? please i have a bankroll worth of 1,475 dollars help

sir help how to solved this case

u solve it? help me please!

OMG ! No cheating at PS! I've had a problem for me and my boyfriend were blocked orders until we proved that we are two different people and we do not play on account of the other. It happened that he come to my place or I go to his house , and that one of us falls from a tournament. If the registration was still available sometimes entered the oder to play. Uh. The traumatic experience. Now it is not happening. No way no longer play the same tournament when we're together. One game on the laptop and the other on tablet or computer, but always different tournaments!
sir how can i solve this case can u help me? mam sir thanks a lot
 
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WVHillbilly

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No one ere can help you. You cheated (at least as far as Stars thinks). Prove to them you didn't or face the consequences and learn from your mistake.

Stop multi posting.
 
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bigc2012

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No one ere can help you. You cheated (at least as far as Stars thinks). Prove to them you didn't or face the consequences and learn from your mistake.

Stop multi posting.
sir sorry for disturbing u but i have 1,475 at my bankroll how can i get that :(
 
WVHillbilly

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Well if you're lucky Stars will let you have it when they close your account for good. If you're not lucky, consider it an expensive lesson learned.
 
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bigc2012

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Well if you're lucky Stars will let you have it when they close your account for good. If you're not lucky, consider it an expensive lesson learned.
sir thanks for reply here is the pokerstars said to me
Thank you for your follow-up.

Please note that as previously informed, your original email regarding this matter is already in the care of the relevant department, which is diligently analyzing your case. We have not put it aside.

Unfortunately, the analysis we have to undertake may sometimes take longer than expected, as we need to review all information collected before successfully completing our investigation. As such, we cannot provide a time frame for a response.

We are sorry for any inconvenience this may cause, however, we guarantee you will be contacted as soon as we can provide you with additional information regarding the nature of this case.

Thank you once again for your continued patience, collaboration and understanding. We will immediately contact you as soon as we have an update.

In the meantime, should you require assistance regarding any other matter, please do not hesitate to contact us.

Thank you for choosing PokerStars!

u think i have a chance? :( but 1 account only i email with them u think its right?
 
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bigc2012

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sir if i try to log in my account /? in other ip adress u? its ok? i have only error 101/1002 its not a big deal?
 
WVHillbilly

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I think you're very likely to get your money (unless they determine that you were colluding with these accounts) but you'll likely be permanently banned. If they determine that your winnings were the direct result of these multi accounts they will keep your money and redistribute them to those you cheated.
 
WVHillbilly

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sir if i try to log in my account /? in other ip adress u? its ok? i have only error 101/1002 its not a big deal?
No. Your account is locked from everywhere. You are just going to have to be patient and wait until they complete their investigation. No one here can help you.
 
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bigc2012

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hello sir can u help me if i try to log in in other ip adress error 101/1002

ok sir thanks a lot u help me . thank you verry much sir billy

No. Your account is locked from everywhere. You are just going to have to be patient and wait until they complete their investigation. No one here can help you.

thanks sir for respond (y)
 
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Zorba

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bigc2012

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OMG ! No cheating at PS! I've had a problem for me and my boyfriend were blocked orders until we proved that we are two different people and we do not play on account of the other. It happened that he come to my place or I go to his house , and that one of us falls from a tournament. If the registration was still available sometimes entered the oder to play. Uh. The traumatic experience. Now it is not happening. No way no longer play the same tournament when we're together. One game on the laptop and the other on tablet or computer, but always different tournaments!


sir mam how to solve this case?
 
T-Dubs82

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i always enjoy the ol' "I cheated, got caught, now help" threads
 
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bigc2012

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You solve it by doing what PokerStars tells you.

hello mam.sir pokerstars mail me this . this is a good message? have chance to play again!

Thank you for your email.

We understand your eagerness to have this situation resolved as quickly as possible.

The integrity of our games is of paramount importance. There are large amounts of money being moved around our tables, and to ensure that nothing inappropriate is taking place, we must conduct complete reviews. These are serious matters, which must be reviewed carefully. Additionally, if action is thought to be necessary, the situation is subjected to more study by Senior Investigators.

We understand that the delays can be an inconvenience, however we want our customers to feel safe playing at PokerStars, and these types of reviews are a necessary part of our game integrity.

From the time we receive a response for our request for explanation, we try to conclude the investigation within one week. This can, however, be delayed if the other players involved in the review do not respond to our questions in a timely manner, or if the case is particularly complex.

Thank you for your understanding in this matter, and for your continued patience.
 
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bigc2012

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Can some want to post (y) thanks a lot
 
bkniefel

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What PS said in the last email is that they understand that you want to get this account resolved so that you can come back and play with no issues or security measures on your account and with your bankroll.

One positive thing is that they said one week. The kicker is though, that they mentioned 3 accounts and you mentioned that you only sent in information for one account. In their email.. they said it will take longer if the other accounts do not respond.

If those 3 accounts are all yours, I would own up to it and see what they can do. If you lie they will not help you because you have been cheating (if those 3 accounts are yours). I suggest being honest and clear with your apology and see if they will allow you to continue playing there. Hopefully they will see that you have learned your lesson and this is something that you will never do again.
 
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bigc2012

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Hello Alexis,

Thank you for contacting us.

Please note that we have completed the initial investigation of your account and forwarded our findings to the Game Integrity management team. This process is to ensure that the decision taken is fair to all involved. While we cannot promise a set time frame, we assure you that any update regarding your account will be duly informed to you.

Thank you for your understanding and cooperation in this matter.

this a good update sir? thanks waiting for respond
 
Keith_MM

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if you were in the clear they would have opened you r access . looks like its pushed further up the decision making chain so that they can make a decision based on what they have found.
 
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