888 Poker: Bug in the Strike the Chip promotion

Gorak

Gorak

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Just for the fun of it; I contacted support and sent them screenshots of the errors but here is the reply I got (Of course they say I am wrong; I just can't grasp the notion of time zones; really!):

"You should now be able to see the correct daily challenges. Should there still be a problem, please contact us with a screenshot of what you see.

I can also confirm that you have completed the daily challenge for the 10th of November 2017, is: win one Blast Tournament (1st place). Note that

In regards to the screenshots you have provided I can confirm you have successfully completed the daily challenge for the 8th and 9th of November.

Please bear in mind however, that the days for this promotion are counted in GMT time, not your local time and date."

And here is the reply I sent them:


Look there IS 100% an error in the way you coded the time zone in this promotion.

On the first screen shot I got my computer set to UTC-05:00 US and Canada (Nov 10 7:07 AM) and it shows the correct GMT time in 888 Poker at GMT 12:07 PM. HOWEVER if you look at the challenge window it says Nov 11 and the Challenge is Win 10 cash hands.

So there is a 5 hour difference between My time and GMT; However the day should still be the same since GMT is only 12:07 PM (Not midnight!).

On the second screen shot I got my computer set to UTC+00:00 London (Nov 10 12:42 PM) and it shows the correct GMT time in 888 Poker at GMT 12:42 PM. BUT now the challenge window is showing the correct date and challenge Nov 10 Make it to first place in any BLAST Tournament (real money).

I HOPE you can see the obvious bug I mean there is only a 5 hour difference between my time and GMT so the day should be the same at 7:07AM my time and GMT time.

Really! Come on it took me some time to explain this bug please confirm me that there is a bug and that you were WRONG. I did get the tickets because I did the challenges again LOL.

By the way I will post this on a public forum for all to see so that you can't just say to me that I am wrong again. NO, YOU ARE WRONG and there IS a bug.

UnrealDonk


 

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moots

moots

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I have the same problem. I missed the first challenge because the promotion wouldn't load.

I also won a 10 cent blast ticket for completing 3 challenges :rolleyes:
 
Rijckenborg

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No bug? lol.. They think we are dumb?

We are november 10th, challenge showed is for november 11th

2119.png
 
Gorak

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No bug? lol.. They think we are dumb?
Yes! They actually are thinking just that.

Support told me it was because I'm not in GMT time. BUT it is only a 5 hour difference from where I live; so at 7:00 AM we should still be on the same date as GMT time.

If you look at my 2nd screen shot I set my computer to GMT time and it was displaying the right date (Nov 10). So basically they messed up in the code for the time zones. BUT they are still saying I'm wrong. LOL.
 
K

kapobar

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I can't see nowhere strike the chip promotion.I still have previous challenges,they really mess this time.
 
paipingprung

paipingprung

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I have yet to see this promotion..I still have the 4 super power challenges everyday. And I get the scratch cards too.
 
paipingprung

paipingprung

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I'm uninstalling the client and reinstalling, because today I didn't get my tickets so now I have a feeling I won't be getting anymore tickets I earn from scratch cards.
Also i eearned a scratch card on the snap today and got that, but then I also earned one in turbo warrier and never recieved that one.
 
CRStals

CRStals

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I'll do you all one better...

The promotion wouldn't load on the first two days so I had no clue what the tasks were. On day 3 I finally got to see them, and completed them ever since daily.

The client isn't crediting my tasks.

I've e-mailed support, followed up my e-mail, and sent 888 Support a DM on Twitter. That was 2 days ago...and there has not been a response from them as of yet.

I'm already at my end with them but when I saw this I enjoy challenges like this. I'm beyond done that the client upgrades have totally failed to credit me anything. Not one task. I just did the casino one for November 11th (GMT - still the 10th for me) and yet...no dice.
 
6

619Leafs

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Is this the next promotion for 888 Poker the strike the chip challenge?
 
orsino12

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I haven't been playing poker much lately, but today I tried to find these challenges with no luck.

When I try the new chellenges button it only shows the old challenges (all say "expired", nothing about Strike the Chip.

When I click the banner at the top of the page it comes up

"Sorry…
An error has occurred.
Please try again later."

Every time I've tried it.

I see 888 has brought back the Jackpotland promotion, I got my 3 free tickets for that and won another couple on the spins already.

 
Gorak

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The Strike the Bug promo is back.

I know what the bug is. I pointed it out to the tech team with multiple screen shots.

Is it fixed this time: NO!

Support says I don't understand Time zones. Really! :eek:
 
CRStals

CRStals

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At least this time I see the error, pointed it out to support and got them to acknowledge that I am seeing the wrong days challenge. Thankfully it's the next days and I've completed all challenges including today's of winning 10 cash hands.

But very frustrating that they haven't got this fixed
 
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