HM1 NO HUD IN CERTAIN TOURNAMENTS

Hi everyone,

So I'm using HM1, tried HM2 free trial - didn't like it, anyways on the Carbon "Fast Fifty Freezeout" I cannot get my HUD to work at all. I mean it just doesn't launch or appear on the table at all. I've tried re-launching the HUD, no luck. I've also tried shutting down HM1 completely and restarting, no luck there either.

It's not that big of a deal, since its such a cheap tournament, but I'm just wondering if anyone else has this same problem? The odd thing is that for every other tournament that I play the HUD seems to work just fine. It's just this one patricular tournament that I can't seem to get it to work. Really strange.

Anyway, any help/suggestions greatly appreciated.

Eventually you will probably have to buy HM2 or another program. As sites change their format for HHs/table names/etc, things will start not working as they should. I'm not sure if or for how long they will keep supporting/patching HM1 now that HM2 is out.

I'd read up on it on their forums.

Thanks for the tip. I'll check the HM site. I was/am concerned about the eventual phasing-out of HM1. If/when that happens, I guess I'll be a new PT customer. Not really looking forward to that, since I like HM1 much better than the PT free trial I had years ago.

Who knows, maybe PT4 will be to my liking when it comes out. I was really disappointed in HM2, especially after using HM1 for several years.

I had this problem with Lock Poker on certain tournaments for a bit with PT3 even though it worked fine for RPM/Carbon. I went and updated to the latest version and reinstalled and haven't had a problem since.

Thanks for the tip. I already thought of that, though, and updated to the latest HM1 patch about a week ago. No luck. Odd its just this one tournament that I've noticed this on so far. Tbh, I only play about a dozen or so tournaments regularly, so there may be others its not working on either, but so far, in all the tournaments I regularly play, it works fine in all of them but this one.

HM1 will get basic support for a whole year. (fixing HUD/import issues adjusting for when sites change handhistory formatting/table names, etc.)

Did you try the tablefinder in HM1: http://faq.holdemmanager.com/questio...inderToShowHUD

or in HM2: http://hm2faq.holdemmanager.com/ques...esNotAppear%3F


Do you get a HUD when you replay a hand of such a tourney in the replayer?
Do the hands import correctly? Email us a handhistory to support@holdemmanager.com

Thanks for the tips RDB, will try your suggestions the next time I play this tournament and report back. Also good to know HM1 will continue to be supported for a while yet.

OK, just played this tournament again. It shows up in the table manager as an unattached table, but using the table finder and dragging the locator to the table doesn't seem to work. It looks like I'm getting import errors. I'll have to work on this more when I have the time.

I had some Merge issues, and did an update - HEM 1 - like 2 weeks ago. Then all was well again.

I foujd the update in a link here on CC but dont remember where it was, but it went to the HEM site.-

I had this same problem with some Merge tournaments / sngs and just figured out the solution. You have to go to Options -> Settings -> Adjust Site Import Times and set Merge so it matches your time.