Bovada/Bodog Software Issues

#1 23rd July 2012, 3:06 AM

So when trying to install Bovada/Bodog software onto my newly built PC, I constantly get an error during the install portion. As always, I'm able to DL the software straight from the site. After that - it opens up the software client and the setup wizard. The wizard will start with a progress bar going across the screen like any normal installation wizard would do. It gets to about 85% done, and it pauses. After a brief moment, it gives me the "download failed" message. This message is followed by "try again" or "cancel" options.

I have contacted their support over the phone and email, even trying to copy the client from my laptop (which it has had the software on for months) to my PC (gives same errors). I'm desperate, and about to switch sites just so I can play... Any suggestions??? It would be WONDERFUL.

#2 23rd July 2012, 3:17 PM

Quote:

Originally Posted by TheKid84

So when trying to install Bovada/Bodog software onto my newly built PC, I constantly get an error during the install portion. As always, I'm able to DL the software straight from the site. After that - it opens up the software client and the setup wizard. The wizard will start with a progress bar going across the screen like any normal installation wizard would do. It gets to about 85% done, and it pauses. After a brief moment, it gives me the "download failed" message. This message is followed by "try again" or "cancel" options.

I have contacted their support over the phone and email, even trying to copy the client from my laptop (which it has had the software on for months) to my PC (gives same errors). I'm desperate, and about to switch sites just so I can play... Any suggestions??? It would be WONDERFUL.

Hey there,

I'm sorry to hear about your troubles! So support was unable to help to your satisfaction? Can you PM me with your account number and I'll speak to Bodog Network and find out what the issue may be?

Thanks!
Becky

#3 24th July 2012, 2:06 AM

I spent an hour on the phone with support and all they could do was tell me a technician needed to look at my computer...

The connection is fine, the computer can download other software and other applications, but for some reason not Bovada. I did build the PC by myself, was my first creation, but aside from putting the operating system CD's in and pressing 'next' for it to boot up, theres not much to it really. I just hope there wasn't something small I'm overlooking in that aspect...

#4 24th July 2012, 2:16 PM

Quote:

Originally Posted by TheKid84

I spent an hour on the phone with support and all they could do was tell me a technician needed to look at my computer...

The connection is fine, the computer can download other software and other applications, but for some reason not Bovada. I did build the PC by myself, was my first creation, but aside from putting the operating system CD's in and pressing 'next' for it to boot up, theres not much to it really. I just hope there wasn't something small I'm overlooking in that aspect...

Oh man, that is really frustrating. Ok, I have not heard of any issues with downloading Bodog Network software from any of the sites on the network, but if you want to PM me your account number, I'll pass it straight on to my senior contact at Bovada CS to see if they can help as I only represent bodog branded companies.

Thanks,
Becky

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