What a horrible policy from pokerstars

This is a discussion on What a horrible policy from pokerstars within the online poker forums, in the Poker Deposit & Withdrawal Methods section; This was in response to my email asking why I couldnt withdraw with Echeck. Thank you for your email. After a review of your account, ...
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  #1
25th October 2009, 3:47 PM
Rldetheflop
 
Plays at: Pokerstars
Game: holdem
What a horrible policy from pokerstars

This was in response to my email asking why I couldnt withdraw with Echeck.
Thank you for your email.

After a review of your account, we note that your last deposit with eCheck
was made on 4/21/2009. As such, more than 6 months have passed since your
last deposit with this method was made.

Please note that we have made some changes to the way player transactions
are stored on our system. Although we keep a record of all transactions,
those older than 6 months are archived in a separate database.

This means that your cashout options will be based on the last 6 months of
deposits history only. If your desired payment method is no longer available
in your cashier screen (provided it is a payment method that can be used for
cashing out) you will need to make a new purchase in order to be able to
cash out through it once again. The minimum deposit amount is enough for the
system to register your payment method as active again. Alternatively you
can choose to use any of the other cashout options available to you.

Please keep in mind that there is a 48-hour waiting period after your last
purchase is made before you are able to request a cashout. Also that eChecks
Clear after a period of 10 working days and that cashouts/ transfers of the
uncleared funds would not be permitted.

If you have any further queries, please do not hesitate to contact us again.


Regards,

Chris B
PokerStars Cashier Specialist



So basically what I am hearing here is if you are a winning player
and use proper bankroll management(and thus never go broke and have to deposit)
you will be punished.
Play Texas Hold'em Online Poker | What a horrible policy from pokerstars

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  #2
25th October 2009, 4:01 PM
Rldetheflop
 
Plays at: Pokerstars
Game: holdem
Well I responded telling them how i felt about it and they basically told me too bad that is their policy. So I begrudgingly made a deposit with Echeck. at least it was only 10 dollars i remember the minimum being 25 last time i deposited.
  #3
25th October 2009, 5:27 PM
GENUCOM
 
Plays at: PokerStars
Game: holdem

could you not withdraw by check?
  #4
25th October 2009, 7:38 PM
Rldetheflop
 
Plays at: Pokerstars
Game: holdem
re: What a horrible policy from pokerstars

yea but echeck hits within days where a check takes weeks
  #5
25th October 2009, 8:50 PM
Egon Towst
 
Plays at: All over
Game: NLHE, PLO
Quote:
Originally Posted by Rldetheflop
So basically what I am hearing here is if you are a winning player
and use proper bankroll management(and thus never go broke and have to deposit)
you will be punished.

Seems that way, doesn`t it. Bizarre.
  #6
25th October 2009, 9:09 PM
pokermanplym
 
Game: hold em
strange it takes so long home come u dont just deposit using any other method if it takes so long
  #7
25th October 2009, 9:11 PM
Emperor IX
 
Plays at: Pokerstars
Game: Hold 'em
Quote:
Originally Posted by Rldetheflop
yea but echeck hits within days where a check takes weeks
It's not like you can't cashout at all.
  #8
25th October 2009, 9:16 PM
D'wilius
 
re: What a horrible policy from pokerstars

Quote:
Originally Posted by Rldetheflop
yea but echeck hits within days where a check takes weeks
maybe you're in a remote location or something, but other than the time the processor was shut down, all my checks have arrived in a week or less.
 



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