The final word on BetOnline withdrawal

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You are now chatting with Erick
Your Issue ID for this chat is LTK494016062277X. Please record it in case of pending issue.
Erick: Thank you for contacting BetOnline Live Chat Service. How may I assist you today?
David: Can you withdraw freeroll earnings? I am verifying something I was told regarding the withdrawl policy
Erick: one moment
Erick: please
Erick: let me check
David: thank you
Erick: ok
David: are you still there?
Erick: yes i am please hold
David: ok
Erick: you dont have to do rollover
Erick: but minimum is $100 plus fees
Erick: if you do a freeroll earnings
David: minimum to withdraw? or minimum deposit?
Erick: minimum to withdraw
David: so you can withdraw, having never deposited? clarifying.
David: as long as its at least $100+ any fees?
Erick: yes
David: also what are the fees for withdrawing $100
Erick: starting at $26-35
David: so you charge over $25 to withdraw $100?
Erick: let me give you the chart please hold
Erick: Western Union Payout fee chart:
Erick: $100 - $35
Erick: $100.01 to $200 - $43
Erick: $200.01 to $300 - $49
Erick: $300.01 to $400 - $59
Erick: $400.01 to $500 - $66
Erick: $500.01 to $600 - $83
Erick: $600.01 to $750 - $91
Erick: $750.01 to $1,000 - $102
Erick: $1,000.01 to $1,250 - $117
Erick: $1,250.01 to $1,500 - $142
Erick: $1,500.01 to $1,750 - $166
Erick: $1,750.01 to $2,000 - $197
Erick: $2,000.01 to $2,500 - $241
Erick:
Erick: MoneyGram payout fees grid:
Erick: $100 - $26
Erick: $100.01 to $200 - $35
Erick: $200.01 to $300 - $44
Erick: $300.01 to $400 - $51
Erick: $400.01 to $500 - $60
Erick: $500.01 to $600 - $67
Erick: $600.01 to $750 - $79
Erick: $750.01 to $800 - $80
Erick:
Erick: Book to book transfer fees grid:
Erick: $500 - N/A
Erick: $501 to $2,000 - $100
Erick: $2,001 to $4,000 - $150
Erick: $4,001 to $6,000 - $200
Erick: $6,001 to $8,000 - $250
David: intense
Erick: intense?
David: well ty for your help, I will be posting this on as many poker forums as I can, so players can make an informed decision. thank you again for your time.

what about moneybookers? and is this fee only for freeroll withdraws or for regular withraws too

Definitely won't be playing there, that is ludicrous,

WoW. Its like the site wants you to keep the money in play instead of withdrawing. Those are some outrageous fees for withdrawl.

I just feel that all the sites have us US Players by the shorties and they know it. A couple of months back I saw that CC was promoting BetOnLine for US players so I opted to throw 300 in getting the 300 matched to bet with.

Over a month or so I made between 100 and 200 in bets via their Bookie side and won maybe $2500 on the poker side.

So I decided to withdraw 500 as a start to get the ball rolling. lol

I get a note telling me basically I need to wager another $4,000.00 on their Bookie side before I can make a withdrawal. lol

Problem is I only bet games for shits and giggles, this will take me forever.

The moral of my story is to read the fine print concerning "free $ matches" before committing any serious $ to a site.

************************************************** *********

Hello Chris

Thank you for your email regarding your payout request.

Upon reviewing your request I see that you have not met the rollover associated with your freeplay. You must wager a further $3,860 prior to making your withdrawal

1. Roll Over:[300{Dep8/15/11}+100fpg]*10=$4,000
2. Action Given: $140 ro not met

Thank you for your co-operation and please don’t hesitate to get back in touch if you require any further assistance.

Kindest regards
Daniel M.
The Payment Team
www.betonline.com



************************************************** *********


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That's unfortunate for sure although I've experienced similiar stuff in the past on pokersites when you 'opt in' for the bonus. In some cases I chose to not take the bonus because of this sort of thing.

I don't understand, so you are saying that they won't let you withdraw from POKER earnings, until you wager a certain amount on the SPORTS side??? That doesn't make any sense at all please clarify.

I have been watching this thread as I like Betonline..... however combined with the software issues I have been VERY concerned about that and now the withdrawal / deposit issue.
Has ANYONE had any success on withdrawing money on this site ? This poor guy obviously is having some issues and to be honest the charges they are asking for the withdrawal is insane.

Is that for real?

ANYWHERE that expects you to pay to withdraw money is a rip off and just down right disgusting.

I never play anywhere that charges for withdrawal and charges is the first thing I check out, but these charges are just ludrcious.

Someone said is this just for freeroll or normal withdrawals? If this is normal withdrawal then I'm gobsmacked to say the least.

That is exactly what they are saying.
I guess they ar mainly a wagering site and the fine print says that if I agree to accept their matching deposit, I also agree to their ridiculous wagering commitment prior to any withdrawals.

Hey All... I was looking in the help section on my cashiers window on BetOnline and I came across something interesting about requesting a FREE withdrawal of money from your account:

Payouts may be requested at any time via email to Payout@betonline.com from the email address you registered, and verified, at BetOnline.com Payout request emails should include your

- Username
- Preferred Withdrawal Method
- The Amount you are requesting withdrawn.

Payouts will only be sent to the address registered in the account. No third party poker payouts are permitted. Please note that the required minimum/maximums for each option are subject to change without notice.

- Please allow 24 hours for your payout request email to be reviewed

- Players are entitled to one free payout every thirty (30) days, via check, on Friday; if you would like to take advantage of the free check payout please specify this when making your payout request.

- Payouts request emails are processed Monday through Friday, between 9:00 a.m. ET to 1:00 p.m. ET, excluding holidays. Important note: Identity verification and other documentation are often required of players. Payout request emails are not considered valid and are not reviewed until all requested documentation has been submitted, and received by BetOnline.com.


So as you can see you are entitled once a month to a free payout. Granted it is extortion what they charge if you want to make more than one withdrawal in that month or if you don't do it on Friday at the right time, but at least they offer a once a month freebie. Just thought I would put my two cents in

Moe.

P.S. So glad I don't fall for the sign up bonus or reload bonus crap... I can really see how that erks some people!

Good intel sir.. thank you

I have come across this on a couple of sites that offer up front bonus's to match your deposit. Ones I have seen you need to turn over the bonus 10 times before you can withdraw any winnings over and above your deposit value. Small print is never easy to find when you want to deposit.

That is outrageous for withdrawing money that You've Earned...I mean I was upset about Carbons fees which were $15 for 2500...

Is this a rake free site? Those withdraw fees are ridiculous.

I say another post that said you get one free withdrawel per month. Are these restrictions only because you got a bonus or something?

I wonder if it is possible to opt out of the bonus so you don't have to be raped by all the fine print. Was it a bonus code you used, or was it an automatic bonus?

Their charges are certainly steep for small withdrawals, if that's the only withdrawal methods they offer, but charging for withdrawals is standard across virtually all sites -- it's not "a rip off" by any means just to charge for a withdrawal. And especially post BF where their risks and expenses to facilitate withdrawals to US players have exploded exponentially. Plus these are quotes for wiring funds, which have always had high fees -- that's why only high rollers typically use them because the fees are proportionally lower at higher dollar amounts.

Many sites and networks allow you one free check withdrawal per month, where you pay the fee but they reimburse it. Merge works this way, charging $15 per paper check but reimbursing the first one each month. Stars and FT also charged fees for some withdrawal types, such as wires, which is what BetOnline is quoting here. Bank wires have always been expensive for small withdrawals.

So it's blatantly incorrect to make a blanket statement that "ANYONE that expects you to pay to withdraw is a rip off."

I wonder if we could get cardschat to elaborate on this for us since they are so adamant about rating them as their number one site? Maybe they could use the withdrawel fees/options as a factor when rating sites assuming they are using a fair non-biased method.

As mentioned above, BetOnline does offer 1 free Cashout per month if requested on Friday. I will also add that a lot of sites are now charging for Cashouts. Unfortunately, this is the times we live in. It's very difficult for these sites to get processors that are willing to process payments at ALL for US players and the ones that will are taking advantage of the issue.

That being said, I would be cautious of BetOnline for other reasons.

I read this a while back, and have come to the conclusion that no deposits will be made from me, I did try to play their freerolls but their server is so crappy the up and down was killing me, I just deleted them from my pc yesterday, and to be honest an ready to delete all of them, we (US) are be taken advantage of because of our situation. These business are going to need us an they are just not realizing that by taking advantage of a bad situation could back fire on them. alot of online players are opting to just stop playing and go live, i live close enuf to a casino to go every other day if I choose to and it appears thats what the end result will be, at least then I can get paid immediately an not have to wait months on end for a check.

It's hard to believe that we live in a country that has less rights than communist and third world countries. May be why the american dollar isn't worth much anymore.

I think it has more to do with the fact our government prints more and more money...... but I could be wrong.

It is sad that this great country of ours and the freedoms we enjoy are governed by so little common sense. That my friend is the shame in it all.

All i gotta say, if you wanna complain, do something about it.

RONPAUL2012

I am going dealing with this as we speak. I spoke to betonline costumer service and they said that before I attempt any kind of withdraw i have to " verify identity " with them which means i have to email or fax the following: back and front of my credit card, my driver licence and a utility bill ! I mean cmon, thats crazy isnt it? who is to say they wont steal my idetity or charge my card? im scared to even try, but i have over $ 400 in winnings and i would hate to just lose the money.
I am new to poker/casino online sites, so this may be normal? any advice would be greatly apreciated!
D.

This is standard for all reputable sites. You should be thankful, it's how they cut down on fraud.

Anytime you engage a company in establishing and maintaining a financial account, you have to provide this type of information. When you eat out, you hand your CC to the wait staff who walk away with it. It's not at all unreasonable to expect poker sites that handle millions/billions of dollars for their players to demand identity verification, especially since it's a virtual environment and not a face-to-face transaction.

As long as the request is reasonable within the context of the business transaction at hand, you have to trust that it will be handled professionally. Yes a few bad apples take advantage of that trust, but the vast majority do not. Most don't stop using CCs at restaurants even though the occasionally waiter copies down the card number. We don't stop using banks just because some bad tellers have access to your SSN and all your account info. If you want to do business in the current environment, it's something you have to accept.

I agree in full with the last post... I have yet to see a poker site that requires no verification whatsoever. Just always do your research on the poker site and BetOnline is a reputable company. I personally have verified my account and have had no problems with withdrawing money... Usually a check comes withing 10 days of request... none of them have bounced... Just remember if you do not want to pay the outrageous fee's on withdrawal to email them on a Friday and mention "One Monthly Free Withdrawal" to avoid the fees... I have posted all of this info early on this same subject. GL on the felt!

Bet Online also gives payout by check by mail.
But you have to take out a minimum of $500

I put in a $100 just to try it. The site is so clunky, I just wanted to leave, but they declared I can't withdraw unless its at least $500. Honestly, the worst site in every way possible.

Thanks to all who answered my question. Honestly i didnt know it was a standard procedure, now i feel better
The minimum for withdraw is not $500, its 100 plus whqatever they charge for moneygram or western union.

D.

So are they worth playing on? I haven't heard many good things about this site, but there really isn't much to choose from. I don't mind verifying my account at all. But don't want to have to go through a bunch of drama for a site that's not very good to begin with.

Hi everyone. I literally joined this forum after reading this thread. I had to weigh in on this conversation.

I have been playing poker on BetOnline for a while now, about 4 months or so. I used a Visa card to deposit $100 (no problems, took just a few minutes) I Multi-table low limit cash games as a hobby/part time job. So i put in a considerable amount of time on the site and am very fimilar with the workings of the poker side of this company. I wanted to address two main points of the conversation, the withdraw of money from the site, and the apparent crazy hand where quads lost to nothing.

When it comes to money management on any gambling site, you need to be aware of the details that come along with deposits/withdraw options...but especially BONUS DEALS. When you take a closer look at these "deals" you see that they grab you by the balls, and only high rollers can easily escape the requirements. So with this and any other gambling site, its best to usually ignore the deals even though they are tempting. There was a charged fee for depositing with a Visa, something like $7 with my deposit (not the end of the world when your here to make money, if $7 is to much for you i have no idea why your playing poker in the first place) As for actual withdraws, I have had 3 experiences. All three have come from free checks mailed to me, all three cleared with no issues. The amount for checks does have to be over $500, but there are much lower options available...but for a fee. It did take a few weeks, the longest being upwards of 3 weeks. But as I said its just side cash for me, so i dont mind waiting so as to not pay a huge fee.

The crazy hand you spoke about, my first instinct is you misread the outcome. But obviously I wasnt there. I have played thousands of hands on their software and have had no such issues. I dont play their MTTs just yet, the number of players is still to low to warrent hours of my life for a med level payout. But I see no flaws in the software. If you are expecting FullTilt quality you will be slightly dissapointed, but looking at the big picture us US players can play on solid software, against weak players, and recieve payouts if your willing to wait.

On a saide note: if you have accepted the bonus and have not yet used the bonus money. You can have them remove the funds, and the rollover penatly will not be in effect. Just call CS. The guy i talked to was a little rough around the edges but got the job done...thats all I want anyway from CS, not a new friend.

I know this is an old topic here. But it might be time for people to revisit BetOnline for poker. If you expect to play poker somewhere and have no withdraw fees at this point your just dreaming.

Wow I have been playing the freerolls on betonline for a while now. These fees are very discouraging. Thanks for sharing.

I'd argue there are just much better options, and not all of them charge fees.

For instance my primary site, Lock Poker, both before when on Merge and now since buying the Cake network and moving there, offers no-fee withdrawals by way of reimbursing your first withdrawal fee each month. So withdraw no more than once a month, and you pay no net fees. This applies to both checks and WU withdrawals. As to minimums, I've never withdrawn less than $1000 but I'm pretty sure I've read people withdrawing $200 and such, so think it's less than $500. Some Merge skins were also providing one free withdrawal last I checked, but I haven't withdrawn from Merge since Lock was there, so can't swear they still do it.

yeah i play on betonline sitngoes all the time and honestly the only problem with the software is it will occasionally glitch and close (this happens 1 out of every 40 times i play) so it isnt a huge deal although it could potentially be if you are in the middle of a big hand and you have to re launch the application and it auto folds. I have yet to withdraw but i anticipate i will in a few months, i have heard the checks come relatively fast compared to other US-serving sites so hopefully that proves to be true.

I PLAY BETONLINE ALSO,AND AM CURIOUS ABOUT A GLITCH TOO,sorry for the CAPSLOCK lol, ok so im playing a tourney i get decent cards, at the flop i get two pairs,or top pair so im thinking ive got a winning hand,so i bet half pot 3/4 pot,then another player reraises me,and as im about to shove all in my connection gets lost,by the time i get back in the game i see that i would have lost,either to a better hand or on the river,what im trying to say is that there has been atleast 5 times that this exact ''GLITCH'' has hapened to me,for me from now on if i ever receive this ''warning'' signs again ill just fold even if i have quads,im sure a royal flush wil find a way to come up