PUTER CRASHED while playing in money game

i was playing in a money game where first and second and third gets paid. there 4 of us left on the table when my puter crashed. it took about ten min to get back on line, i had plenty of cash left for blinds. but when i got back to the poker site it was over it said i got 3rd place. theres now way that i went broke in that amount of time. why dont they give you more time to get back into the site to finish playing