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Poker - Pokerstars update virus?
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#1
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#2
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I've just heard back from pokerstars on this issue. Very comprehensive reply:
Thank you for your email regarding the AVG warning about the swizzlor virus threat. Please note that this is a false alarm introduced by a recent update to the AVG virus definition file. There is no virus in the PokerStars update, which we have confirmed through the use of alternate scanners from McAfee and Symantec. It is perfectly safe to click on the "Ignore" option and accept the update from PokerStars. However, should you get an update error, please disable your AVG software in order to launch your PokerStars program. Should you be unable to use the "Ignore" option to complete the PokerStars update, you may launch PokerStars temporarily by skipping the update process. To do so: 1) Right click on your desktop 2) Choose "New -> Shortcut" 3) Browse your computer to locate "PokerStars.EXE". It will be accompanied by the familiar red, black and orange icon, and may not have ".EXE" at the end of it depending on how your computer is set up. It is likely be in one of these directories (folders): C:\Program Files\PokerStars\ C:\Program Files\PokerStars.NET\ 4) Give the shortcut a name, and click "OK". This new shortcut will skip the update process and should allow you to log on without complaint from AVG. If this fails, you will probably need to disable AVG temporarily in order to run PokerStars. To disable AVG in order to run PokerStars, you need to turn off the "Resident Shield" portion of the program. To do this, open the AVG control center, and in the section where it says "Security Status", right click on "Resident Shield" and choose "Properties". Uncheck the checkbox for "Turn on AVG Resident Shield protection" and click OK. You can now launch PokerStars (and should re-launch Resident Shield as soon as you do so, for maximum virus protection). Please note that either option (bypassing the update, or temporarily disabling the virus scanner) should only be used temporarily, until AVG corrects the virus definition file. PokerStars updates are required, and virus protection is too vital to be disabled for any length of time. At the moment we are trying to contact the AVG team at Grisoft as quickly as possible in order to ask them to resolve this issue. We apologize for the inconvenience this might cause. Please note that this is not an unusual happening. All virus makers occasionally put out virus definitions that cause false hits, sometimes rather in high profile, such as this recent high profile occurrence involving Adobe: http://www.theregister.co.uk/2007/08..._false_update/ You can see just how common this is by Googling "AVG false alarm": http://www.google.com/search?hl=en&q...rm&btnG=Search Please let us know if you need further assistance. Regards, Juan PokerStars Support Team |
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#3
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I had the same virus found last night - also used to get them off of Party Poker - so you find a virus but its not really a virus, hmmm glad thats cleared up
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#4
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Alot of virus protection programs think MANY things are viruses, but when downloading from credible sources like pokerstars there is no chance it's a virus. Just a program hiccup.
I had AVG and it thought everything was a damn virus.... |
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#5
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Well considering the things they say they can do, from checking what other programs you're running to whether you're visiting sharkscope online, I think a lot of their software would qualify as a virus. You just agree to this before installing so it technically is not a virus even though you wouldn't grant anything else that kind of permission.
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#7
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Yes, that's a quality response
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