Poker Tracker Down?

#1 31st May 2009, 9:03 AM

I can't access PokerTracker.com and even worse, my install doesn't recognize my registration and I can't use my software at all. Anyone else seeing this?

#2 31st May 2009, 9:08 AM

Yeah, the site is down. MY software works though. you registration probably wont work with their site being down.

#3 31st May 2009, 9:14 AM

So what's different about your registration? Or are you on the trial?

#4 31st May 2009, 9:23 AM

I'm not on the trial. I have no clue. Mine is working and it's been up for like five hours. I thought you just downloaded it or something.

#5 31st May 2009, 9:32 AM

Maybe their servers went down after you opened PT. If you close it, you may not be able to get back in.

#6 31st May 2009, 10:30 AM

You are probably right. I don't want to test that though. LOL

#7 31st May 2009, 10:49 AM

Yup. Same issue here, cant' verify registration.

I'll have a look around and see what I can find.

#8 31st May 2009, 10:55 AM

Just use the trial if you still have days left, luckily for me i just got a new laptop so my PT still had 30 days trial left on it, I just played my session in the trial version and i'll import the hands later, still had my HUD set up as usual so i was happy, i think their server is down b/c the website is inaccessible as well

#9 31st May 2009, 10:59 AM

Servers are bust. Also affecting website. No ETA for a fix at the moment.

http://forumserver.twoplustwo.com/11...-error-497492/

#10 31st May 2009, 11:05 AM

Whew. Thank god. i thought it was just me. Misery loves company.
Anyone up for som .10/.25 nlh at FTP au naturale?

#11 31st May 2009, 11:46 AM

The outrage on the other forums page is awesome lol

#12 31st May 2009, 12:09 PM

Maybe now's the time to clean-up on all those MT'ers who cant play without their hud. I wonder how much the traffic dropped at Tilt and Stars.

#13 31st May 2009, 1:01 PM

It's back

Hopefully they will now change the way license verification works.

This is probably hastening my switch to HEM.

#14 31st May 2009, 1:04 PM

I bought HEM while the server was down, twas the final straw this morning i guess, i want to start bringing a bit of PLO into my regular play as well though and PTOmaha is ugggggly I really liked HEM while i was trialling it but had already bought PT3 so i was kinda looking for an excuse to buy it i guess

#15 31st May 2009, 1:10 PM

Quote:

Originally Posted by orangepeeleo

I bought HEM while the server was down, twas the final straw this morning i guess, i want to start bringing a bit of PLO into my regular play as well though and PTOmaha is ugggggly I really liked HEM while i was trialling it but had already bought PT3 so i was kinda looking for an excuse to buy it i guess

Ha. I'll bet there was alot of that going on. I considered it myself.

#16 31st May 2009, 4:31 PM

This post on the PokerTracker forum does make me feel a bit better:

http://www.pokertracker.com/forums/v...p?f=15&t=19964

At least the software is not intentionally designed to behave the way it did this morning.

#17 31st May 2009, 5:21 PM

Quote:

Originally Posted by Irexes

It's back

Hopefully they will now change the way license verification works.

This is probably hastening my switch to HEM.

fwiw HEM works the same way. If the site is down you can't open it.

#18 31st May 2009, 7:19 PM

Quote:

Originally Posted by RMGreen

I can't access PokerTracker.com and even worse, my install doesn't recognize my registration and I can't use my software at all. Anyone else seeing this?

I just migrated my PT and had the same problem. Support was very friendly but did not solve the problem. I did, by mistake: Do NOT use the registration box in the welcome screen for the trial, click Continue Trial and get the thing going, then register using the Help menu top right. Worked for me...

#19 31st May 2009, 11:55 PM

FWIW, here is a very simple way to get PT or HEM to work when their verification servers are down:

Since the key to the process is a date comparison on your system, just change your system date to a few days prior and it should work. Your computer date will be wrong, but your software will work. Then just change it back to the correct date when PT's server comes back up. This worked for me the last time I had this happened with PT, but I haven't had to try it with HEM.

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