Help with HEM?

#1 3rd May 2009, 10:53 PM

Whenever I try to open Hold Em Manager, it says "Can not connect to 127.0.0.1" and tells me that if I am running Vista I need to have HEM running as admin (which I do) and Database Control Panel running as admin (which can not be modified as it seems) and User Access Control off (which I turned off recently), then it opens to Database Control Panel and shows me a lil screen for logging into PostGreql or whatever its called, but I can't connect, and it shows me what to do if I don't have it installed. But I do! It's always worked and then just stopped, I don't really know what to do here?

Help appreciated

#2 3rd May 2009, 10:57 PM

ugh. I had this (or something really similar) happen to me. I uninstalled postgres one day, and when i went to reinstall it everything messed up, even though i had never had a problem. THe HEM forum tends to be quite helpful - what i ended up having to do was follow this whole procedure which involved uninstalling norton, turning off firewalls, and other stuff. Post on the HEM forum and they'll show you the right guide to go through.

Was a nightmare trying to get it started back up again tho

#3 3rd May 2009, 11:11 PM

Quote:

Originally Posted by feitr

ugh. I had this (or something really similar) happen to me. I uninstalled postgres one day, and when i went to reinstall it everything messed up, even though i had never had a problem. THe HEM forum tends to be quite helpful - what i ended up having to do was follow this whole procedure which involved uninstalling norton, turning off firewalls, and other stuff. Post on the HEM forum and they'll show you the right guide to go through.

Was a nightmare trying to get it started back up again tho

ugh maybe i'll just go without HEM for a while

#4 4th May 2009, 1:04 AM

Just restart the postgres server, go start menu -> programs -> postgres -> restart server or if it's not started just do start server. idk why it does that but it's happened a few times to me and that's fixed it each time.

#5 4th May 2009, 1:07 AM

Quote:

Originally Posted by zachvac

Just restart the postgres server, go start menu -> programs -> postgres -> restart server or if it's not started just do start server. idk why it does that but it's happened a few times to me and that's fixed it each time.

it says hold em manager was unable to start the service after i tried stop service and then start service htru programs -> postgres....

anything else i can try? it seems like this should help, it's possible i'm doing something wrong

#6 4th May 2009, 1:17 AM

Quote:

Originally Posted by vanquish

it says hold em manager was unable to start the service after i tried stop service and then start service htru programs -> postgres....

anything else i can try? it seems like this should help, it's possible i'm doing something wrong

If I'm reading it right I think HEM always does that. Just close HEM, restart the postgres server, then start HEM again and see if that works. If it doesn't I have no idea.

#7 4th May 2009, 1:18 AM

The absolute best way to resolve issues with HEM is to visit the extremely helpful support site/forum

If it has not been discussed on the proper section, the admins give good answers

http://www.holdemmanager.net/forum/

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