FULL TILT WON'T SEND MY CHECK

#1 08-05-2008, 8:21 PM

Hey Everyone,

Just wanted you all to know that one month ago I request 3 separate checks from Full Tilt. They were for $150, $200, and $280. They just sent me 3 emails saying they have a "technical issue" with their check processor. I'm sorry, but that's just horseshit. Full Tilt is a scam. Don't send your money there because they don't payout.

#2 08-05-2008, 8:37 PM

hmmmmmm that is weird I'm sure it will be back up again an running though, you should ask support how long they think this will be going on

#3 08-05-2008, 8:40 PM

Why do we not just "put the hammer down" and ban all people who talk like this / make these ideas?

#4 08-05-2008, 9:06 PM

Quote:

Originally Posted by arkadiy

Why do we not just "put the hammer down" and ban all people who talk like this / make these ideas?

Because the online poker industry is just sketchy enough for anything like this to come out of left field and possibly be true. Sure, an inherant problem with Full Tilt is highly unlikely. But you never know.

#5 08-05-2008, 9:09 PM

How come all posts like this come people making their first or second post?

#6 08-05-2008, 9:13 PM

Ordinarily I'd be skeptical as well but there have been numerous post very recently about problems with cashouts from both Tilt and Stars. Must be something behind the scenes causing issues industry wide (at least for US players) we don't know about yet.

#7 08-05-2008, 9:19 PM

Quote:

Originally Posted by WVHillbilly

Ordinarily I'd be skeptical as well but there have been numerous post very recently about problems with cashouts from both Tilt and Stars. Must be something behind the scenes causing issues industry wide (at least for US players) we don't know about yet.

Yes, and I remember when Bodog was having issues:

Stick's Poker Blog: Reports of Bodog Bouncing Checks

#8 08-05-2008, 10:11 PM

I cashed out of full tilt a few weeks back problem free.

#9 08-05-2008, 10:13 PM

Quote:

Originally Posted by tenbob

I cashed out of full tilt a few weeks back problem free.

if you mean early april then yeah, so did i. the problem for most seemed to have started in mid-to-late april

#10 08-05-2008, 10:31 PM

Quote:

Originally Posted by arkadiy

Why do we not just "put the hammer down" and ban all people who talk like this / make these ideas?

+1 ^^^

#11 09-05-2008, 1:02 AM

For all you donkeys, here's one of the emails they sent me. I too have cashed out from them without a problem, but this is too weird.

Dear Tilter,
We are contacting you regarding your recent check withdrawal:
Date: 24-April-08
Amount: $150.00
Transaction: 01D4778D
Unfortunately this transaction was delayed due to a technical issue with our check withdrawal processor, which is outside of our control. Your transaction has now been processed and your funds will appear in your account with 5-7 Business days.
We sincerely apologize for any inconvenience caused and thank you for your patience.
Sincerely,
Full Tilt Poker Support

You received this email because you are a player at Full Tilt Poker. To make sure you continue to receive our emails optimally and in your inbox (not sent to bulk or junk folders), please add cashier@FullTiltPoker.com to your address book or safe sender list. Thank You. To be removed, visit: Online Poker at Full Tilt Poker - Support: Newsletter subscription

#12 09-05-2008, 1:04 AM

everyone is having this problem

#13 09-05-2008, 1:06 AM

Evidence seems to be in 100% support of my plan not to withdraw until I can take out $30K at a time and say "Yo, skip the cheque nonsense and just EFT it to me biatches", IMO. 'Cause I'm straight bawler like that

/ semi-silliness

It's a bummer, but they're talking delays and not "We're never gonna pay you your money", right?

#14 09-05-2008, 1:15 AM

Ok, yeah. I may be wrong, but to me it sounds like they've stopped the cashout and in 5-7 days they're putting the money back into my account. It sounds like I can't cash the money out by check. Is this what you're all getting from their email or what? Thanks

#15 09-05-2008, 1:18 AM

You're right, the wording there is a bit ambiguous - I'd just e-mail them back to clarify which it is: is the withdrawl is going ahead (with a delay), or the money's being credited back to your Full Tilt account?

It looks like they might've mixed two standard e-mails together or something.

#16 09-05-2008, 1:20 AM

Yeah, the wording seemed weird to me too. I sent them an email when I received their emails today. It usually takes 24 hrs or so for them to respond. I'll let you all know what they say.

#17 09-05-2008, 1:21 AM

Once again let me say FullTilt's integrity is above reproach, I'm sure you will get your money.

#18 09-05-2008, 1:27 AM

Ok. Yeah, I'm just damn pissed, ha. Let me ask you guys this....how do you deposit? For the past few years, I've been depositing to poker sites by using VISA Gift to Go and All Access gift cards. Is it easier to withdraw if you fund your account by a bank account or what? Just wondering. Thanks

#19 09-05-2008, 2:16 AM

Neteller till they bowed out of the US market.
Click2pay till they got mad at me and canceled my account.
epassporte till they cowered in the corner somewhere.
And now i use echecks on both pokerstars and fulltilt.

#20 09-05-2008, 2:44 AM

Quote:

Originally Posted by diesel56

Ok. Yeah, I'm just damn pissed, ha. Let me ask you guys this....how do you deposit? For the past few years, I've been depositing to poker sites by using VISA Gift to Go and All Access gift cards. Is it easier to withdraw if you fund your account by a bank account or what? Just wondering. Thanks

I don't know how.... (and I'm not complaining) but I use my normal visa/debit card at Tilt. The first time I tried it was denied, but my bank called me(Wells fargo) and I told them to put the deposit thru and they said o.k. and did it..... it's worked ever since.

Unfortunately I haven't been able to withdraw yet..... I always go broke first!

#21 09-05-2008, 3:00 AM

Quote:

Originally Posted by Freakakanus

I don't know how.... (and I'm not complaining) but I use my normal visa/debit card at Tilt. The first time I tried it was denied, but my bank called me(Wells fargo) and I told them to put the deposit thru and they said o.k. and did it..... it's worked ever since.

Unfortunately I haven't been able to withdraw yet..... I always go broke first!

Yeah, my BofA Visa Debit works @ Bodog, but not a Stars for some reason. I use the check option @ Stars.

#22 09-05-2008, 8:31 AM

Full Tilt is not sending out any pay outs till maybe mud to late my, collecting lots of interest on our $

#23 10-05-2008, 12:18 AM

Hey Everyone,

Just wanted you all to know the issue got straightened out. I sent an email to support, and they said they sent me the wrong email. However, the processor was down for a week or so. My first two checks are now in the mail and the other's being processed. Thanks again for your help and advice. You all have a great weekend!

#24 15-05-2008, 4:43 PM

I am well aware there are industry issues with electronic transfer. However, has anyone else had difficulty with paper checks too. FT "approved" my request to withdrawal via checks, but then the withdrawal options don't permit a check. Numerous e-mails to customer service have resulted in apologetic e-mails in return with indications they are working on it but its been over a month and still no way to get a check. Anyone else have this problem?

So to review: Since middle april i have tried to use the bank transfer option all to no avail (althoug I too have gotten the e-mails promising payment on May 23 along with a strings attached $300 bonus) and no means to withdraw by check.. How long can this go on before people abandon FT? I understand PokerStars at least sends you a check. Why would FT risk a cash cow by not making it possible for people to withdraw?

#25 15-05-2008, 7:58 PM

Quote:

Originally Posted by diesel56

Hey Everyone,

Just wanted you all to know that one month ago I request 3 separate checks from Full Tilt. They were for $150, $200, and $280. They just sent me 3 emails saying they have a "technical issue" with their check processor. I'm sorry, but that's just horseshit. Full Tilt is a scam. Don't send your money there because they don't payout.

hey that is odd. I am having the same problem. it has been one month since i have requested withdraws. I have emailed them time and time again only to recieve an email saying the words "techinal issues" and "another 3-5 business days". Finally just two days ago i received an email from them saying that my money will be deposited in my account by Friday at the latest. Let's hope that there are no more "technical issues".

#26 15-05-2008, 8:01 PM

It will be 10 business days this Friday for me, we'll see what happens...

#27 15-05-2008, 11:33 PM

Just received the money today Thursday. A whole day ahead of schedule(30 days late) ...ahah

#28 15-05-2008, 11:50 PM

Pokerstars Issues Statement Regarding eCheck Problems

Pokerstars issued a statement today that dealt with the issue of delayed eCheck cashouts. Many Pokerstars and Full Tilt Poker customers have been waiting weeks for their eCheck cashouts to arrive, but nothing has shown up as of yet. Customer service reps from both sites have been claiming that the cashouts would be showing up on any number of different dates, but still no money had appeared.

Pokerstars said that they will be issuing no-strings attached bonuses to those who were affected by the delays. Pokerstars said earlier today that they would be issuing bonuses of 20% of the delayed cashout amount for people that requested eCheck withdrawals from April 15th to May 10th and didn't receive their funds. These bonuses will not have to be "earned" - they will be deposited straight into player accounts, and could be cashed out immediately.

These bonuses will be paid out even if eCheck withdrawals magically start showing up in bank accounts early this week. Pokerstars said that bonuses will be applied to players' accounts by "end of day, Monday, May 12". Again, you will receive these bonuses regardless of whether or not you receive your money on Monday or Tuesday.

Pokerstars further went on to say that they have been told by their eCheck processors that cashouts will start "hitting players' bank accounts on Monday, May 12th or at the very latest on Tuesday, May 13".

They go on to say that if cashouts DON'T start hitting accounts on Tuesday, then they will cancel all delayed eCheck cashouts and credit player accounts for the cashout amounts. Players will then be able to withdraw via other means, such as paper checks.

Pokerstars have been put between a rock and a hard place in the past month. They were likely just telling their customers what their eCheck processors were telling them - the cashouts will be processed soon, etc etc. They were obviously aware of the growing discontent in the community, and acted appropriately.

It will be interesting to see whether or not Full Tilt Poker follows suit. How can they not at this point without looking bad? As we said yesterday, a normal run-of-the-mill bonus isn't enough - players need to be compensated with cash for their troubles.

It's moves like this that tell you why Pokerstars continues to add market share and leave the rest of the competition far behind. This was an expensive move for Pokerstars to take, but they absolutely did the right thing. In the end, they are responsible for customers getting their payouts on time. Now, will Full Tilt do the same?

#29 16-05-2008, 12:27 AM

It seems that all the cashout problems at both sites are with e-check withdrawals. When FT or Stars tell you it's technical issues beyond their control, you can believe it. E-check transactions go through 3rd party poker providers, who must be having issues. Let's just hope this doesn't foretell doom for the eCheck industry, which has been a real shot in the arm for US depositers.

#30 17-05-2008, 3:26 AM

I am at my wits end. Full Tilt fill you with false promises, and then don't deliver. I have been waiting for more $1200 since last month. They keep extending when they are going to pay. At this time they have lost all credibility and are becoming a rogue organization. Please see below...

message to full tilt poker ----what's going on?

We are writing to further clarify and apologize for the significant delay which has affected your recent bank transfer withdrawal:

Date: 27-Apr-08
Amount: $1200.00

These delays, while outside of our control, are also outside acceptable norms.

We have been working to expedite these delayed transactions using every means at our disposal, including constant communication with our third-party payment processing services.

We are now satisfied that all delayed transfers will be fully processed and all delayed funds deposited in your account within the next 7 days and by Friday May 23rd at the absolute latest.

Once again, we apologize sincerely for any inconvenience caused.

Full Tilt Poker

#31 17-05-2008, 3:41 AM

Ever since I started playing at Full Tilt I've had nothing BUT problems! Not only w/ cash-outs BUT w/everything from getting disconnected (by them) to loosing money (cash games) because of it! To being able to keep them on line! Plus, the last time I TRIED to play there, the entire site became totally un-readable! Couldn't even see the players, amounts, etc! AND the last time I deposited money into my account I treid to play in MTTs, and ring games, only to be told "You are not allowed to play in tournements, or ring games! They HAD my $50.00, BUT wouldn't let me play AT ALL!! NO EXPLANATION! I immediatly protested the withdrawal from my bank account and DELETED FT from my computor!!! F---'em!

#32 17-05-2008, 5:24 AM

my friend as always checks take time to clear. unless they are delivering you cash money, have no need to fret. obviously u may be the person that counts on that check as income , so it matters more, which is understandable, but checks are real and legit. just dont say u play poker for a living and count on small money checks like u are living.

#33 17-05-2008, 5:51 AM

Quote:

Originally Posted by spatterson

I am at my wits end. Full Tilt fill you with false promises, and then don't deliver. I have been waiting for more $1200 since last month. They keep extending when they are going to pay. At this time they have lost all credibility and are becoming a rogue organization. Please see below...

RIGHT above your post- this:It seems that all the cashout problems at both sites are with e-check withdrawals. When FT or Stars tell you it's technical issues beyond their control, you can believe it. E-check transactions go through 3rd party poker providers, who must be having issues
message to full tilt poker ----what's going on?

We are writing to further clarify and apologize for the significant delay which has affected your recent bank transfer withdrawal:

Date: 27-Apr-08
Amount: $1200.00

These delays, while outside of our control, are also outside acceptable norms.

We have been working to expedite these delayed transactions using every means at our disposal, including constant communication with our third-party payment processing services.

We are now satisfied that all delayed transfers will be fully processed and all delayed funds deposited in your account within the next 7 days and by Friday May 23rd at the absolute latest.

Once again, we apologize sincerely for any inconvenience caused.

Full Tilt Poker

In other words, if you'd asked for a paper check, there's an excellent chance you'd have your money right now. I've cashed out of Full Tilt Poker at least a dozen times with nary a problem.

Full Tilt Poker is not now, nor have they ever been a "rogue organization". You don't get where they are in the industry without credibility aplenty. All you people keep missing the message, and insist on bashing the messenger. Full Tilt does not process their own rCheck cash transfers, and it is their 3rd party poker providers that are gumming up the machinery. All FT is doing is passing on what they're being told, and taking the heat.

#34 17-05-2008, 8:35 PM

I had a similar problem, I cashed out $400, and pokerstars said "Sorry but we have switched cheque companies and have refunded the money to your account. If you would like to cash out again just do as per usual"

- B.S. - Why would they not just do it themselves. That statement doesn't even make sense. I just kept going until it came.

#35 18-05-2008, 5:07 PM

Quote:

Originally Posted by theskillzdatklls

I had a similar problem, I cashed out $400, and pokerstars said "Sorry but we have switched cheque companies and have refunded the money to your account. If you would like to cash out again just do as per usual"

- B.S. - Why would they not just do it themselves. That statement doesn't even make sense. I just kept going until it came.

BECAUSE: If your check said Pokerstars,LLC, or similar such on it, in all probability, your bank wouldn't cash it! Especially true for USA residents.


Full Tilt Poker accepts US players. Use Full Tilt Poker referral code CARDSCHAT for a $600 bonus and to play poker games that the pro's play.	PokerStars is amongst the best poker sites online that accepts US players. Use PokerStars marketing code CARDSCHAT for an exclusive $75 bonus.

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