full tilt poker academy

#1 28th March 2011, 6:40 AM

Is anyone else having trouble getting credit for completing tasks. Three times I have completed tasks and not been given credit for them. Each time I have contacted there support and been given credit for them but it's a pain to have to do it each time.

#2 28th March 2011, 6:56 AM

ya sometimes - tho support seems to deal with it pretty quickly.

#3 28th March 2011, 11:23 AM

yeah, they are quite quick when it comes to that kind of thing.

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#4 28th March 2011, 3:16 PM

Thats great news then. I am new here and its good to know that the CS can address all concern right away.

#5 28th March 2011, 3:29 PM

Yeah I got fed up with it and quit doing the challenges. I completed the bankroll management "buy-in to a tournament for less than 2% (or whatever the % was) of your bankroll" four times and never got credit. I had already emailed them about five times for the micro stakes challenges and didn't feel like doing it again.

#6 28th March 2011, 4:46 PM

Had trouble too, especially with the bankroll-management, emailed and even got credited, but it suxs indeed...
GL

aC

#7 29th March 2011, 2:36 AM

yes if u send them an email it should be resolved within 24-48 hours

#8 30th March 2011, 8:48 AM

Well at least now I know it's not just me having problems, thanks.

#9 30th March 2011, 2:29 PM

Their support actually comes through when it comes to these kind of issues.... surprizingly! Cant say that too often when it comes to online sites! Good luck! Although I dont think you need it in this case!

#10 3rd April 2011, 10:23 PM

Makr sure to read the challenge rules, sometimes you may think you have it done but might not have filled out all the criteria

#11 3rd April 2011, 10:33 PM

I am like everyone else I have had trouble but when I send the e-mail it seems to get corrected. Midgetfactory, I would like to ask a question if you do not mind. As far as the Sit-N-Learn lessons where you watch the video and then take the test. I scored a almost perfect 7000 on one in March and did not make the freeroll this month. In fact I have never made one. How do I know if I make the freeroll?

#12 3rd April 2011, 11:08 PM

They don't give out tickets or anything you just find the tournament in the lobby and register

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