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  Poker - Cardrunners - Con Artists?
 
  #1  
18-01-2008, 10:38 PM
Lozza
New Member
 
Posts: 3
Cardrunners - Con Artists?

Hi All

I have subscribed to Cardrunners, following a recommendation from a friend. The website told me to check my email for an "activation email" following my subscription.

When I checked my email, I found a confirmation they had taken the money but nothing more.

When I try to login, I receive the message "Account Blocked - Contact Administrator".

Since this I have done the following in an attempt to rectify the situation:

contacted them using their online form twice (no response)
emailed them (no response)
phoned them (from the UK at my cost) - no answer.

My recommendation to you... save your hard earned bankroll and spend it at another training site!
 

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  #2  
18-01-2008, 10:42 PM
pantin007
no title
 
Posts: 4,379
yea they just have 10 of thousands of members who like what they do

the only way i can see ur account being blocked is if u entered the wrong password several times, other than that i dont see what could have happened
  #3  
18-01-2008, 11:58 PM
muddawgg
Advanced Member
 
Location: south carolina
Plays at: full tilt
Likes: holdem
Posts: 186
i'll stick with pokerstars and fulltilt
  #4  
21-01-2008, 7:00 PM
Lozza
New Member
 
Posts: 3
pantin - no the password is correct and always has been - if I type in an incorrect password it tells me so. The account is simply locked and it has been from the beginning.

I have waited nearly 5 days now and still not response to any of my emails to them.

Even if they aren't a scam - they support is exceptionally poor. I guess this is often the case with companies which are run by children.
  #5  
21-01-2008, 8:02 PM
pantin007
no title
 
Posts: 4,379
Quote:
Originally Posted by Lozza View Post
pantin - no the password is correct and always has been - if I type in an incorrect password it tells me so. The account is simply locked and it has been from the beginning.

I have waited nearly 5 days now and still not response to any of my emails to them.

Even if they aren't a scam - they support is exceptionally poor. I guess this is often the case with companies which are run by children.
well just continue sending ur emails to suppport
they are bound to respond eventually

i hope everything gets sorted out tho
  #6  
21-01-2008, 9:19 PM
skoldpadda
Caveman Eye Surgeon
 
Location: Cyberspace
Plays at: PokerStars, Tilt
Likes: CC Razz Guru
Posts: 2,695
Quote:
Originally Posted by muddawgg View Post
i'll stick with pokerstars and fulltilt

[ ] Understands thread
[x] Provides good laugh for those who do
  #7  
22-01-2008, 10:51 AM
Lozza
New Member
 
Posts: 3
Just to let you all know - my account problems have at last been addressed and my account is now active.
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