Blocked, banned and plundered

Martin, while I'm irked that I can't play at your site, I have to give you credit. Your posts are very informative and I believe you are an asset to CC. + Rep

Hopefully by January something will be worked out Alon!

Nice post Martin, guy does seem to be genuine and now we all know the other side of things.

repididoo!

Martin. Great follow up post. Very interesting.

I just received a reply from pacific poker;


"I have reviewed your Pacific Poker account with user name "......" and
also your game history. Whilst reviewing your game history I see that
you have been participating in the transfer of money on our tables, as
explained by you previously. Thank you for your explanations regarding
the suspicious game play we have noted on your account. However I can
not accept your explanation for this as these transactions took place in
tournaments, with other players involved, for the sole purpose of
strengthening both of your positions so you could both reach the pay
off...

...Please refrain from opening any further accounts with any site owned or
operated by Pacific Poker as these too will be blocked and no deposits
returned. I now consider this matter closed, any further correspondence
regarding this matter will only evoke the same response"

You'll just have to believe me in this, as I'm not sure how I can prove it.
Here are my facts;

When I first started playing pacific poker, I played sit&go's most of the time..making minor money I started playing the tournaments after a while. The last month or two I've almost exclusively played the bigger tournaments at the site, with at least 5k usd gntd, and I've done it with some luck. These tournaments have at least 200 entrants. Can anyone explain to me how and why anyone would practice collusion in tournaments including that many players?
Is this a reasonable accusation? Or am I just the stupid kid who transferred money through hu-games again?


Frustrated, annoyed and helpless.

Is there something I can do? What shall I do?

kristian

The person you played heads up with - was he/she in the same above mentioned tournaments, and were you ever on the same table?

Yes, he's a regular like me, and we have probably played many of the same tournaments. But I believe we never shared table in any of those tournaments..

That's wrong, we have shared table for a brief moment at certain occations, as we're randomly seated. But I can't recall that he has played in any of the tournaments where I've won my money. I can't say it precisely though, but I most often scroll through the list to look after regulars.. I've won 10k gntd two times, 5k gntd one time and made 6th position in 50k gntd the last month..

Well unfortunately once you passed the money to him in the HU match all they really needed to see was whether or not you ever played on the same table with him with others at the table. And since you have won so much in those tournies - I don't think it mattered to them whether you placed in the money in the matches where the 2 of you ended up on the same table or not.

I think at this point you have to cut your losses and consider it a lesson learned. Their stand on this seems final and I think you would waste your time making any further attemps at trying to convince them it was an innocent exchange of cash. (even if it was)

Maybe Martin can respond again - since he has insider knowledge of the postion that they are in.

All I can say is ouch.

I appreciate your opinion, Dakota.
Being such a considerable amount, I'm not going to give up just yet..
I still feel this is extremely unfair, even though I can see it from their point of view.

Coolex, I'm not sure I would give up just yet myself either. I think your only 2 real alternatives here are to: (a) work your way up the management chain at Pacific or (b) seek legal counsel.

Not sure if I'd bother with (b), since you did break their rules as stated and it seems to me [note: I am not now, nor have I ever been a lawyer] that you wouldn't have a lot to gain by this route. However, it might be fruitful to gather up whatever evidence you can (table histories from the tournament, etc) that show that the chip-dumping etc only occurred at your heads up table, then try to get through support to management higher-ups who might be able to make a discretionary call.

It doesn't look good, but it seems worthwhile to continue to try.

Good Luck with this Coolex,

I have often thought of doing something similar with a few sites that we have played on here for CC events. I'm glad I didn't and made my deposit and bonus instead. Then withdrew my money.

If Pacifics support is anything like it was a few years back when I have dealt with them basically your on your own. I too started playing just their Freerolls to try to make a workable BR and to move up in limits. When I was playing there you were very lucky if you did well in a tournament that the thing didn't get cancelled or sat you out.

IMO, If anyone still plays on there because of the fishies I would find another site with as many fish and more reputable than Pacific. To break it down to a small phrase. Pacific Sucks Raw Eggs(and that's putting it politely)

Again Good Luck and keep us updated on the results.

Hard luck there coolie...hopefully you can show your moving papers and get this resolved.

I played at pacific until recently but stopped cuz they really suck ___ (rhymes with pass ot crass)

good luck with it tho, but don't hold your breath

LAtes

I appreciate all the support! Thx a lot!

Got this reply from a different forum:

" You can hire an attorney from the Bahamas but since you dont live there this is a real crap shoot. I having dealings with Costa Rican attorneys but I got them from references. They will all tell you they can help but if you just pick one out of the blue you could easily be throwing away more money because they will milk you for all they can while doing nothing for you. And then once they see they cant get anymore money from you they'll tell you sorry there's nothing that can be done.

Then there's the fact that businesses such as bodog which opperates out of Costa Rica are huge money cows for these small countries and they pretty much get to do as they please without any ramifications by the law. Your $4k isnt even a day's amount of tax revenue so who do you think they are going to help out, you or them. "


Gives me little hope when it comes to taking it to court..
Guess I'll just have to keep nagging, until they come to some reason.
They keep giving me the same answer every time I'm sending them e-mail. I've called them one time, but the one I talked to could give gave me just the same information I've gotten in the mails, and he wouldn't pass my phonecall to any other in the system. But I'll keep on sending them e-mails, and I'll keep on calling them until something happens...


kristian

Sorry for your losses, but what you have done IS called Chip dumping and it IS against the rules...So, you won't see your money or be able to play there again. I wouldn't waste your time or money hiring a lawyer when you have clearly broken the rules and the poker company has not done anything wrong.

Ok

very interesting LOL

Sounds painful as well.

The latest reply from pacific:

"..Kristian, we implement regular checks on our member's accounts and game
play. This is to ensure that all our members are playing in accordance
with our Terms and Conditions and to ensure the integrity of our
members? accounts and also our sites.
Should we find any members who have contradicted our Terms and
Conditions or who have abused our services in anyway, their account(s)
will be blocked and funds forfeited accordingly.
Please review the following passage quoted from our Terms and
Conditions:
"6. Prohibited Uses of the Site and Service
v) Chip-Dumping: Chip-dumping occurs when any player deliberately loses
a hand in order to deliberately transfer his chips to another player who
is in partnership with him.
As your actions are in direct violation of our Terms and Conditions, the
decision to permanently block your account and hold all funds will
remain.
This decision is final and will not be revoked under any circumstances.
I now consider this matter closed and any further correspondence
regarding this matter will not be entered into.."


Why doesn't pacific practice this?

"..If it is suspected that the user has colluded (ie. behaved suspisciously by working with other players on the table, possibly with very close IP ranges) or chip dumped (intentional movement of funds not related to poker activity) then the user will be unlikely to get the winnings until pacific have contacted his bank, or Neteller, and assembled copies of personal ID, proof of address etc.
..and as long as the client realises this and co-operates by providing requested documentation in a timely manner, then the issue will be resolved.."


But I'm not gonna give up...

kristian

I think you've allowed too many people to give you false hope. Nothing has changed since our original discussion. Write the money off and move on.

as other members have already said coolex, move on your not going to gain anything from this and if you ( by any slim chance) get some or all your money from pacific feel free to come back here and rub it in our faces.
And sorry to hear about this happening to you, wish you the best of luck.