Your Image/Avatar on PokerStars

#1 12th January 2009, 5:15 PM

Is it me or can you not see your own Image pic/Avatar on PokerStars?

I can see other peeps Image pic but I can't see mine & I do have one?

#2 12th January 2009, 5:20 PM

This can happen occasionally, but if its been gone awhile I'd say either a) you've accidently checked block image by your name, or b) pokerstars removed it as offensive or advertising.

#3 12th January 2009, 5:21 PM

you won't have one unless you upload one, if you have uploaded one recently, it can take a few days for it to be scrutinised by Poker Stars staff before it will be visible, and if it has been more than a week you might have it blocked, if so right mouse click where your avatar should be then make sure block image is not selected.

#4 12th January 2009, 5:32 PM

I have had the same one for a few years now. When I right click over the image area...nothing.
Nothing to unclick or unblock.
I guess I better email support

#5 12th January 2009, 6:00 PM

Quote:

Originally Posted by GENUCOM

I have had the same one for a few years now. When I right click over the image area...nothing.
Nothing to unclick or unblock.
I guess I better email support

The unblock image option should be there, So I think you better contact support, Stars has the best support so they should fix it quick.

#6 13th January 2009, 6:01 PM

Quote:

Thank you for your email.

You have downloaded a special version of PokerStars that we call
PokerStars.net. This is a special "play money only" version of the
software that we feature in advertising. Some features of our
software are not included in this version. However, the full feature
version of our software, including Images, is available on our web
site at:

http://www.pokerstars.com/poker/download/

Once you have installed that program, you may continue to login using
the same user ID and password you have been using on PokerStars.net.

In the .COM software, you will be able to create an Image from
the "Account" > "Select/Change Image" button at the top of the main
lobby. You will also see all your usual play money games, as well as
a variety of other features, including a Cashier button, freeroll
tournaments, real money games, the "Find A Player" feature, and much
more.

Please note that although this site does have real money games, you
are under no obligation to play them, and there is no charge of any
sort involved if you wish to continue to play solely for play money.

Best of luck and enjoy the games!

Regards,

Pierre A
PokerStars Support Team

What the heck is he talking about 'play money' account.
I have always had a 'real money' account.
I give up

#7 15th January 2009, 3:51 AM

i had this problem when updating software, maybe thats it, be sure youre in the .com version and upload it again.

#8 14th February 2009, 6:31 PM

also, there might be a problem when playing at several tables, it has happened that it just doesnt show the image. but when i enter another game it shows.

#9 22nd February 2009, 8:38 PM

something to do with upgrade in the software

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