Ultimate Bet refused my image

#1 3rd December 2008, 12:09 AM

So now that UB allows avatars I submitted the cc image, the same one I have on pokerstars and same one suggested in the contest thread and they just emailed me back refusing it. Has anyone else either successfully got it up or been declined?

#2 3rd December 2008, 7:10 AM

I submitted my boba avatar and after three days, no boba and no refusal, the free rolls are so far and few between I haven't checked back in a couple o days.

#3 4th December 2008, 2:54 AM

i havent tried as of yet, but have you tried to contact their support? it couldnt hurt to try that.

#4 7th December 2008, 12:08 AM

I've had the same problem....I uploaded an image for UB. I was told it would take 48 hours for it to appear. It's been over a week now and I can't see mine or other players uploaded images.

I talked to UB's ' live support' about it, but all they told me was they only deal with deposit related issues and I would have to email them about it. Isn't support supposed to help with any kind of issue?

Either way, my uploaded image has not appeared yet.....

#5 7th December 2008, 4:36 PM

Same here, I uploaded mine two weeks ago and nothing. No answer to emails about it either

#6 9th December 2008, 9:33 PM

Oh they responded to me but refused it. In the list one of the reasons for rejection is advertisements so maybe they consider it one. Pretty dumb if you ask me.

#7 9th December 2008, 9:39 PM

They refused mine too....tried using the CC avatar that I have for Pokerstars.

#8 9th December 2008, 9:48 PM

I got mine, I used this

and it was there the next day, it depends which person you get I suppose, my suggestion is to try again, maybe you will get a different staff member who will allow it, I doubt that they will ban anyone for continually submitting the same avatar.

#9 10th December 2008, 12:28 AM

Quote:

Originally Posted by Zorba

I got mine, I used this

and it was there the next day, it depends which person you get I suppose, my suggestion is to try again, maybe you will get a different staff member who will allow it, I doubt that they will ban anyone for continually submitting the same avatar.

I used the same one and got refused twice....i tried another one haven't recived any word on that 1 yet ..
the first 1 ui tryied wasCCpsAvaTxt.jpg (http://www.cardschat.com/attachment.php?attachmentid=15602&d=1228865187)
and the 2'nd (no replie as of yet) wasforums.jpg (http://www.cardschat.com/attachment.php?attachmentid=15603&d=1228865187)

#10 10th December 2008, 12:32 AM

i saw Zorba's the other day in a game there(think it was the OFC. freeroll that CC won...)..and was Pissed because the avatari is the same one that they rejected me for twice...???..???

#11 10th December 2008, 12:45 AM

Im just wondering now maybe because I already have it that they wont let anyone else have it, or whether I am going to be asked to submit a new one.

#12 13th December 2008, 2:40 AM

UB finally emailed me back....said they couldn't find my avatar request under my poker name, so I should submit it again and it should appear in 48 hours. It's almost been 48 hours, and still no avatar.

#13 15th December 2008, 8:35 PM

Quote:

Originally Posted by PooffyFooffy

So now that UB allows avatars I submitted the cc image, the same one I have on pokerstars and same one suggested in the contest thread and they just emailed me back refusing it. Has anyone else either successfully got it up or been declined?

I just spotted this post Pooffy.
I recently had a similar refusal,to use the exact same CC avatar,on the PartyPoker site.
Their initial reasons were that they do not allow images which are,"Offensive,Obscene,Hateful,or Bigoted"
After firing a few fffff's into them,by email,they then decided,it was because it was classed as advertising. to them.

#14 16th December 2008, 3:01 PM

i,dont,understand,why,you,are,not,allowed,to,chang e,your,avatar,more
than,once?could,someone,explain,the,reasoning,behi nd,this?

#15 18th December 2008, 2:24 AM

The new UB support sucks. Had good things to say til they merged and tried talking to support after that.

#16 18th December 2008, 2:28 AM

i tried a picture of my son and I twice. they refused it both times.

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