UB no more bonus dollars after 90days

#1 4th July 2009, 6:34 AM

According to our terms and conditions, bonus dollars expire 90 days after they were credited.
WTF i say, and they did this in April of 2009...
No email saying that at all......

And i get this
We understand your frustration.However We reserve the right to cancel, change or substitute the rewards or the Program at any time with or without notice. Required point levels to redeem rewards are subject to change with or without notice.

#2 4th July 2009, 7:06 AM

Was this bonus from a deposit, or some other promotion...if it wasn't for non expiring deposit bonus I'd have no reason to consider playing anything other than CC games there.

Just checked, my $175 bonus is gone. I'm never playing table games there again, that blows. The unexpiring bonus was the only good thing about UB, they've stolen my antes, dealt me hidden cards, shipped pots the wrong way [not me], that's it, F them.

#3 4th July 2009, 7:50 AM

Yeah, they told me when I asked where my bonus dollars went that they expire after 90 days. Well, I've been redeeming them for over a year, so that's BS. However, I saw where you can redeem your points for cash, which I think is new. They let me redeem 1429 points for $10. It looks like I can do this once a month, but we will see.

#4 4th July 2009, 8:08 AM

The points for cash has beeen there, I was thinking of going for the 500 status points it takes to qualify for trading 0.7c/point this month, but no way its worth it without clearing some bonus. I really don't like the software for multitabling in the first place...

Its just bad business because they would still make money while people clear bonus [its like rakeback]

#5 4th July 2009, 8:09 AM

I only rarely play on UB, but this doesn't surprise me. Of the big name sites, they often seem to be the one that actually uses those quasi-shady aspects of the terms and conditions to squeeze more money out of players. I hate to jump on the UB bashing bandwagon, but their track record just keeps getting worse.

I've had hundreds of dollars in uncleared bonuses on UB for years now. I logged in just now to see if they are still there, but the cashier page never finishes loading for some reason.

#6 4th July 2009, 8:18 AM

I haven't DL'd/played on UB since they switched to Cereus. This news makes me thankful that I didn't.

#7 4th July 2009, 8:18 AM

Send them emails on it....
i will keep posting it on twitter.....
My BDs were to a IB promotion, were part of the promotion....
I took it up with the site i got the IB promotion from, i will have to wait to see what the admins have to say....
P.S i am posting were i can....

#8 4th July 2009, 11:07 AM

I have no bonuses to lose at UB, but I will Tweet your story nonetheless.

We poker players must stick together when the sites try these bankhanded maneuvers to squeeze more money from their player base.

#9 4th July 2009, 11:15 AM

Quote:

Originally Posted by serendipity

I have no bonuses to lose at UB, but I will Tweet your story nonetheless.

We poker players must stick together when the sites try these bankhanded maneuvers to squeeze more money from their player base.

Right on, and thanks....

#10 4th July 2009, 2:00 PM

why would anyone play at UB in the first place?

#11 4th July 2009, 3:39 PM

Nooooooo....

I had a $50 bonus that I was planning to clear later in the year, now gone...

Ultimate way to pisss off your customer base...

#12 4th July 2009, 4:14 PM

Quote:

Originally Posted by D'wilius

Just checked, my $175 bonus is gone. I'm never playing table games there again, that blows. The unexpiring bonus was the only good thing about UB, they've stolen my antes, dealt me hidden cards, shipped pots the wrong way [not me], that's it, F them.

I'm with ya I think I had like $81 bonus dollars left. My last conversion of B$ was 2009-05-24 19:42:07. Oh and BTW it was 12/08/2008 that I deposited and received the bonus dollars.

I will be composing an email. All sites that I have bonus money tied up on give me the expiration date of the bonus. I have never ever seen a bonus expire at UB or never had the bonus $ disappear--until now.

I will be composing an email soon.

#13 4th July 2009, 5:52 PM

Just checked and my bonus is gone. Only had +/-20 but you would think that they would have told you. Don't you think that if they told people they would have played there more to clear the bonus and generated rake for UB? I will be sending a e-mail and I hope everyone else does also.

#14 4th July 2009, 6:14 PM

Pitiful ... ... but there will certainly be repercussions for doing this.

Hope Phil and Annie are still proud to plaster their faces on THIS one ...

Cereusly ... screwed up.

#15 4th July 2009, 6:34 PM

Quote:

Originally Posted by kidkvno1

According to our terms and conditions, bonus dollars expire 90 days after they were credited.
WTF i say, and they did this in April of 2009...
No email saying that at all......

And i get this
We understand your frustration.However We reserve the right to cancel, change or substitute the rewards or the Program at any time with or without notice. Required point levels to redeem rewards are subject to change with or without notice.

Im cashing out on Ub, that site is a joke.

#16 4th July 2009, 6:36 PM

Dude I quit UB after a while becuase I noticed some fishy stuff with them. I got to the 200/400 tables a while back and it almost seemed rigged(no joke). then i saw on 60 minutes it was . i do not play there anymore.

#17 4th July 2009, 7:00 PM

I never was a big fan of going after bonus money,but I feel for you guys that got stiffed.Ub is surely going to lose on this bright idea!Cake and skins will prolly take even more of their customers.Get a clue UB!

#18 4th July 2009, 11:13 PM

I even sent them an email saying that they would lose customers, once they see there BDs are gone,, then for July if you have player stats you can take your points and get 10.00 bucks... F that i want my BDs back......

#19 5th July 2009, 12:01 AM

Quote:

Originally Posted by kidkvno1

...then for July if you have player stats you can take your points and get 10.00 bucks

What are you saying here? Oh nvm, you can get cash with player status instead of contender or w/e. I have player status and will take any conversion to cash I can get for points since I won't be collecting them or reaching a level higher than member again.

Just checked, its only for exactly $10 and I have a few hundred points less than the 1429 you need so I won't be getting that either.

#20 5th July 2009, 12:47 AM

Quote:

Originally Posted by D'wilius

What are you saying here? Oh nvm, you can get cash with player status instead of contender or w/e. I have player status and will take any conversion to cash I can get for points since I won't be collecting them or reaching a level higher than member again.

Just checked, its only for exactly $10 and I have a few hundred points less than the 1429 you need so I won't be getting that either.

That sucks, i got 595 points, i guess i am out two...

#21 5th July 2009, 12:54 AM

im already legend this month but still clearing a bonus, would suck if it expires after 3 months

#22 5th July 2009, 2:01 AM

Absolute bonus disappeared too.....

#23 5th July 2009, 7:40 AM

My BDs are still on AP....
I can't even think, of how many emails UB is getting a day...

#24 5th July 2009, 8:22 AM

Quote:

Originally Posted by kidkvno1

My BDs are still on AP....
I can't even think, of how many emails UB is getting a day...

Considering that they seem to be replying with canned e-mails, it won't be much for them to rip off the customer and send a near automated e-mail ...

Seems AP and UB are digging themselves a hole they will never be able to crawl out of. After the OFC event later this month, I think it's time for me to uninstall AP and UB. If they don't care about their customers, guess I won't miss playing there. ...

#25 5th July 2009, 9:30 AM

My bonus dollars, albeit a small amount, was really my only motivation to play a consistent amount on that site, and now that they are gone and considering they gave no warning and I found out via CC about this, I see little reason to continue playing there.... cheating scandal, $8 fee to issue a check, I've hated the tourney/sng lobby software since Cereus.... this site continues to blow chunks. How long can they stay in business while consistently screwing their customers?

#26 5th July 2009, 9:38 AM

I guess they did the same thing at AP to

Quote:

All pending BONUS DOLLARS will expire 90 days from the date of issue and will be forfeited if not released within this period.
Players who receive a subsequent bonus before releasing an earlier bonus will need to completely release their original bonus before being able to release the second bonus. The original 90-day expiry dates will remain intact.

#27 5th July 2009, 9:42 AM

This is bullsh**. I Had like 900 bonus dollars. I am really pissed. They didnt tell me this when i deposited my money.

I wish i could change the rules in the middle of the game.

#28 5th July 2009, 10:22 AM

'Someone' has to pay Phil's and Annie's expenses and buy-ins at the WSOP ...

#29 5th July 2009, 4:10 PM

just withdrew my money because altho i like the site, if they are prone to making spontaneous changes to the t&c then i cant stay. i emailed them last week and asked and they said it didnt expire, now 5 days later they tell me something else.

poor business ppl, good bye

#30 5th July 2009, 5:00 PM

Yeah i just checked my account and my bonus dollars are gone as well. i made a deposit and they are gone. bonus dollars should not expire. this is just bs. i now hate ultimate bet even more. pokerstars is my first choice now and im just gonna stick with them, although there bonus expires as well they give you more than 90 days and their is a visable date so you know when they expire. i feel like they stole from me in a round about way its fkd up

#31 5th July 2009, 5:54 PM

Funny but I got my bonus dollars from winning one of there freerolls owell don't play there much anyhow

#32 5th July 2009, 6:48 PM

You guys just scared me into withdrawing all my money from Absolute hehehe

#33 5th July 2009, 10:45 PM

I would withdraw, but i got points i got to make on AP, thought i may just be playing the buy-ins, and freerolls for CC, on UB..
I found out email about 10 times, and they may give you haft of your BDs, thought you would have 90 days to get them.

#34 5th July 2009, 11:30 PM

I havent even logged onto my account for like 3 months and I still got em all

#35 15th September 2009, 2:26 AM

just checked mine and they are gone so filled out the withdraw by check and the hell with them

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