Thanks Pokerstars, Free 300 FPP

#1 11th February 2008, 9:23 PM

Anyone else get this email today? Free 300fpp for filling out some survey. I am gonna use some of my fpps to satellitle into that 2 mill 10k fpp tourney.

#2 11th February 2008, 9:24 PM

good for u matt
unfortunately i have not received that email

#3 11th February 2008, 9:26 PM

Ya, I have sadly not received it either.

#4 11th February 2008, 9:27 PM

Nope I have not received this either. Maybe i should start filling out surveys instead of just deleting them as soon as i see them.

#5 11th February 2008, 9:28 PM

nope, but I got this

Hello Taylor,

We regret to inform you that due to a technical error your XXXXX CAD
check was
sent to you by regular mail. Please allow 15 business days for check
delivery.

I have credited 300 FPPs to your account for the inconvenience.

We apologize for the delays in receiving these funds.

Regards,

Steven T
PokerStars Payment Services

Supposed to be <7 bus days dammit :/

#6 11th February 2008, 9:29 PM

Nope, don't think I got it. Probably because I've never filled out a survey from there..

#7 11th February 2008, 9:55 PM

They said I got it bc I recently sent in an email to customer service. Sweet for me

#8 11th February 2008, 9:57 PM

I recently sent them 3, lol..oh well :OP

#9 19th February 2008, 9:34 PM

Did anyone complete the survey and not receive their FPPs? They said we would be credited on the 18th and nothing yet.

#10 19th February 2008, 10:53 PM

Completed survey on the 11th.
no FPPs yet, fired another email to support.
Let's see how long before they respond?
how's that for customer service?
They should double the FPPs,
what do you guys think?

#11 20th February 2008, 12:24 AM

you know what gets me i have been hearing a lot of these free thing PS ahs been doing through email....free 5$ fre fpps...and not one to me o well maybe soon....always optimistic

#12 20th February 2008, 12:27 AM

I got a free 750 VPP for nothing, I feel special

#13 20th February 2008, 12:58 AM

Ive heard of people getting a free like $5-$10 after not playing for months.....I wonder if this is true

#14 20th February 2008, 1:14 AM

I've heard $5 if you've never deposited, but I think this is only true if you've never have had any $ in the "real money" section. Winning free roll money or getting a transfer from another player probably takes you off the list to receive the free $5. I think they just want you to experience what it's like to play for real I suppose.

No response yet from support. They're probably getting killed with emails by people wondering why they don't do what they promise.

#15 20th February 2008, 1:17 AM

Quote:

Originally Posted by Crazy_Whitey

I got a free 750 VPP for nothing, I feel special

it is and i also have heard of absolute doing it also

#16 20th February 2008, 1:51 AM

Where did you guys fill in this survey ?
I wouldnt mind a few extra FPP's for fillin gin a form

#17 20th February 2008, 1:54 AM

They send it to the email account you have in your account profile at stars.
Anyone just can't find it and take it, it must be offered by PS. That's why you see some people saying they didn't get offerred, in previous posts.

#18 20th February 2008, 1:56 AM

Quote:

Originally Posted by RJB-7

Where did you guys fill in this survey ?
I wouldnt mind a few extra FPP's for fillin gin a form

oh yeah the survey ...ok heres how you do it....go to your cashier in FullTilt the tranfers then put in 1000 then ChipaJones and your all done youll find 5$ in your account in no time

#19 20th February 2008, 2:01 AM

the sarcasm in this forum is unbelievable...can none be nice to a newcomer just beacuse they have a few posts ? everyone deserves to be treated the same.

Thankyou.

#20 20th February 2008, 2:07 AM

im just joking sry to kake you feel bad.....just having some fun...sry...
also notice the wink smiley face t the end

#21 20th February 2008, 2:09 AM

No probs at all man. I just see it alot around here that newcomers arent treated the same. But apology accepted

#22 20th February 2008, 2:10 AM

Quote:

the sarcasm in this forum is unbelievable...can none be nice to a newcomer just beacuse they have a few posts ?

It's not because you have few posts or that you're a newcomer. It's because of the question you asked, but that was surely a joke. Was I not nice? Gheesh? lol

#23 20th February 2008, 2:13 AM

I asked a legite question . Trying to say u wouldnt turn down FPPs for filling in a form?. I think not. Were supposed to be helpful around here. But end of the argument. I want to be friends not argue with people!

#24 20th February 2008, 2:16 AM

#25 20th February 2008, 7:08 AM

Quote:

Originally Posted by RJB-7

I asked a legite question . Trying to say u wouldnt turn down FPPs for filling in a form?. I think not. Were supposed to be helpful around here. But end of the argument. I want to be friends not argue with people!

I learned a long time ago not to let the black & white (forum text) get to you. If something rubs you the wrong way, just take it with a grain and keep moving. In a forum you can't see nods & winks which may be there.

As for the free $5, I think it's if you've never deposited. My buddy and I used to play BD a lot and signed up for PS, but never deposited, within a month or so we both got an email saying we had $5 in our accounts. Now that I play @ PS I never get free $$ from them, just their members .

#26 20th February 2008, 7:27 AM

Quote:

Originally Posted by wsorbust

+1

#27 20th February 2008, 6:44 PM

Well it took longer than expected, something like 14 or 15 hours, but PS shows why they're decent once again imo. Most in part because of the apology and knowing they did something wrong. I can accept that.

Date: Wed, 20 Feb 2008 11:17:50 -0500
From: events@pokerstars.com
----------------------------------------------------------------
Dear IOU1GALAXY,

We are very sorry for the delay in crediting your 300FPPs as reward for completing the February Support Survey. Your account has now been credited with your 300FPP's.

Thank you for your patience and for choosing PokerStars.

Regards,

PokerStars Support Team

#28 20th February 2008, 6:59 PM

got mine as well

#29 20th February 2008, 8:08 PM

Well, I guess we'll see how long it takes them to send my hat now.
They say 4-6 weeks...

#30 21st February 2008, 3:19 AM

Quote:

Originally Posted by wsorbust

Well, I guess we'll see how long it takes them to send my hat now.
They say 4-6 weeks...

I live in New Zealand and they usually take about 3 weeks for me to get my gear etc. So shouldnt take exceptionaly long.

#31 28th February 2008, 8:44 PM

Well, it took a week and a day for it to be processed, shipped and arrive.
Ohio to Buffalo. DHL to USPS.
VNJ Pokerstars.

#32 28th February 2008, 9:35 PM

Bwa ha ha ha! I got my PokerStars hat for free, the old fashioned way!

By "the old fashioned way" I mean that my wife happened to be in Vegas during the WSoP and all the online companies were giving away tons of swag, so she got me a bunch of shirts and hats and decks and stuff.
Wives sure come in handy sometimes.

#33 28th February 2008, 9:58 PM

Um ok.

I didn't deposit or pay for it out of my pocket, so I'd say it was free.

#34 28th February 2008, 10:46 PM

Nice post...didn't know it was like that. Cheers!

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