Problems with Carbon

I went to log in and they said there was an update.. but it didn't update and it just crashes and says it's unable to connect to Carbon. So, I uninstall it and reinstall it, and I'm still getting the same message..... any suggestions?

I will contact Carbon support.. but I would like to play the CC buy-in game in about 2 hours.. would be nice to get it fixed before then.

There was mention in another thread, all merge network having trouble today.

http://www.cardschat.com/f42/carbon-...-today-181841/ (http://www.cardschat.com/f42/carbon-cardschat-buy-today-181841/)

Ahh.. okay. Thanks!

Same problem here..."unable to establish a network connection to the server"

Just got an e-mail response:

Jason,
Thank you for contacting us.
At the moment due to localized routing issues some players may have trouble logging in, and that's the reason you are unable to get in the poker room, we recommend closing the software for a few minutes and trying again.At this moment our technical team is working to have this resolved as soon as possible.
Please accept our apologies for any inconvenience this may have caused you. We thank you for your understanding.
We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.

Having no difficulties logging in to Carbon today ...weird that most are having problems!

No trouble getting in there for me right now (just tried now).

Well, I'm glad all of you can. But I can't.

Now it's looking like this:

Yep, I can't get on either.

At least I know it's not my computer.

I had the same problem. Exactly as you describe. Sounds like it was a problem at Catbon's end.

I would just wait for them to release there next update. It should be fixed then. BTW carbon is working fine for me.

Well.. here's the update... I was able to log on (about a half hour after the CC game started yesterday). And it didn't have my password stored on there anymore, since I uninstalled and reinstalled. I tried to sign in with, what I thought was my password, but it was giving me the wrong password message... and there wasn't a button on there for "forgot password?" at the time that I was trying to get in.

So, after multiple attempts, I get the message that my account has been suspended and to contact support. I did, and they unlocked my account and I got my password reset. Good. At least I can play in the next CC freeroll and buy-in.......... Well.........

When I logged back in.. all my money is gone. It was only about $20-$25 (I took 2nd in a CC Carbon freeroll and won $25.. only played two other games, a $5 game, which I accidentally registered in and didn't cash.. and a 60 cent game which I took 2nd in).. so I should have about $20 in there still. Give or take a couple of bucks.

I sent another message to Carbon asking where my money went. I'm really not happy with this. If this doesn't get resolved.. then I'm just going to stick with Full Tilt and PokerStars.