Paddy Power Boots Canucks

#1 14th February 2011, 5:59 PM

Here's a Happy Valentine from Paddy to Canadians... and my reply:

Username: KitchiMakwa

Dear Mike,
It has come to our attention that you are using a Canadian bank card. In accordance with Canadian law we will now be unable to take bets from Canada. Due to this, we will unfortunately have to block your debit/credit card and in turn close your account. You will still be able to withdraw any outstanding funds from your account for the next seven days. Please contact our support team if you require any assistance.

From 12pm GMT (Monday 14th February 2011), we will no longer be able to accept payments from Canadian sources.

We appreciate your custom and hope that your experience with paddypower.com was an enjoyable one. If you have any questions about this decision or your account in general please feel free to contact our Customer Service team using the details below.
Best Wishes,
Paddy Power Customer Service Team
----
Dear Paddy,

There is no anti-gaming law in Canada, and gaming is a provincial and not a federal jurisdiction. We are not the US, we are a separate country north of there

.

I have withdrawn my remaining funds as you requested below. I never deposited and so your form letter is incorrect.

If you can point to some Canadian legislation we are unaware of, please do so. Otherwise, you have just cost yourself a whack of Canadian players for no good reason.

All the best, Paddy been good to me,

Mike

#2 15th February 2011, 1:24 AM

No canucks playin the Emerald Isle??

#3 21st February 2011, 11:14 PM

Well obv not... not sure what legals they r talkin about but Canucks can no longer play there:

Dear Mike,

Based on a recent recommendation from our local legal advisors as a result of issues arising under the Canadian Criminal Code, we have decided to restrict Canadian residents' access to our services. Accordingly, further to our email to you of 14th February, and the 7 days notice provided therein, we have now closed your account with us here at Paddy Power.

Do you still have money in your account?

If you still have a balance on your account, we will of course return this to you. In order to obtain the balance on your account we would appreciate if you would please contact our Customer Service team for assistance so that we can arrange a refund of the balance due. Paddy Power customer service details are set out at the bottom of this email for your convenience.

Do you still have a bet that has not been settled yet?

If you have any outstanding bets that have not yet been settled, we will of course honour these bets. You can check the status of any of your bets that have not yet settled by contacting our Customer Service team.

We appreciate your custom and hope that your experience with paddypower.com was an enjoyable one. If you have any questions about this decision or your account in general please feel free to contact our Customer Service team using the details below.
Best Wishes,
Paddy Power Customer Service Team

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