Hi Guys & Gals,

Since there are a lot of CarbonPoker threads popping up now, I thought it would be best to house all of them in here. If anyone has issues or questions on deposits, withdrawals, promotions, bonuses etc. please post them below and I will do my best to resolve them in a timely fashion.

I want your experience at CarbonPoker to be the best possible and believe having direct communication with CarbonPoker will be the key!

Thanks

Thanks!! We are getting a lot of questions all over the forum so will be nice to have a Carbon rep here to answer questions for us.

Thanks for coming here for this, I am becoming a Carbon regular now.

A couple of questions...
First...

I already have the OverBet softwar with rakeback installed.
Since then, I've remember seeing somewhere that Merge Network doesn't allow rakeback for a player on multiple Merge Network partners.

Is this correct?
If I have rakeback on OverBet than I can't also have rakeback on Merge?

Also, in another post you said...

Originally Posted by CarbonAtil
If you have an account at CarbonPoker without rakeback, please let me know your username and I will add it to your account.

Is this rakeback done directly through CarbonPoker?
Or is it better to download the client (with rackback) through a third-party "gateway" site?

Thanks for being available to take these questions!

Eat it up carbon. Your turn will come

I think the big question is...are you next?? I want to play and have a Carbon account(IBEWJeff) but hesitate to put anything substantial on ANY site right now. I might put a small deposit but with Big Brother watching we're all gunshy. Also, is there a way to deposit now without paying any fees?

Can I have a HUD?

Can I have rakeback?

I looked yesterday at the tables (never played a hand there) and noticed the traffic at micro stakes cash games was pretty aweful and would take forever to load up 6 6max 5nl games. Will this change?

How are the micro games there?

Wats best way to deposit without a credit card?

Do you or do you not support revolution agaisnt the united states government and will you pledge money to support it's overthrow??

Cause I'm ready.

Gday CarbonAtil

Now that Australian players are able to play on Carbon is there any chance that "refer a friend" will be fixed any time soon?

I intend to get all of my US and Aussie mates to meet on Carbon for poker sessions and it would be nice if there was "something in it" for all of us.

Also, as we are all mostly tourney / satelite playes is there any way of getting some of the juice back?


regards



D.

OK, I thought the OP was supposed to be checking in here & responding.... Carbon Customer Service? Hello? I'd like to know about how US player might get $ in (if one were risky enough to do that right now), and about the HUDs. I heard that you can't easily use a HUD (at least for HEM users) on MTT's as it can't find your table.

Dear Mr. Carbonrep

Where hath thou gone?

Originally Posted by Tyler69

Dear Mr. Carbonrep

Where hath thou gone?

Maybe Marginal was right................


(Or did his avi pic scare the guy away???)

Maybe he gets days off like everyone else hehe.

Originally Posted by dakota-xx

Maybe he gets days off like everyone else hehe.

Never when the world is ending. Its unethical

Welcome Carbon rep. I guess the main question is 'How safe is it to deposit cash with you now? How do we know Merge will not be the next network to face a crackdown?'

PS. That was two questions.

Originally Posted by MrBadBeat

Welcome Carbon rep. I guess the main question is 'How safe is it to deposit cash with you now? How do we know Merge will not be the next network to face a crackdown?'

PS. That was two questions.

Ditto. We'd love some guarantees.

Welcome Carbon Rep!

I have a question, what is the best way to deposit without having a credit card. Also will you all be adding a larger game selection as traffic increases?

Curious to know. Was thinking about moving over to Carbon. Is the OP a real Carbon Rep? OP has a custom user title which Iam assuming was put there by the mod squad. I understand Deb's post about him/her having a day off, but wouldnt the OP reply sooner to all the responses ITT, knowing the current state of american player's situations? I'am a bit leary as of yet to continue playing in the US on other sites, but would feel a bit better maybe if the OP was responding and answering a couple of legitimate questions. Will wait it out/ Subscribing

Originally Posted by PC69

Curious to know. Was thinking about moving over to Carbon. Is the OP a real Carbon Rep? OP has a custom user title which Iam assuming was put there by the mod squad. I understand Deb's post about him/her having a day off, but wouldnt the OP reply sooner to all the responses ITT, knowing the current state of american player's situations? I'am a bit leary as of yet to continue playing in the US on other sites, but would feel a bit better maybe if the OP was responding and answering a couple of legitimate questions. Will wait it out/ Subscribing

Yep - he is a Carbon rep, and nope - he won't be in here every day. He spent most of 2 days in and out of here. I imagine he has a personal life and a job.

Originally Posted by dakota-xx

Yep - he is a Carbon rep, and nope - he won't be in here every day. He spent most of 2 days in and out of here. I imagine he has a personal life and a job.

No worries Deb, didnt mean anything personal behind my post. Like I said, just waiting to hear some responses to a few questions before beginning play. I understand he has a life and a job. We all do. But in two days I'd gather if he's been here quite a bit, then he may not know the answers to some of the questions or he would have posted them. Prob he is waiting for something more concrete to post. Either that or he is very very busy with tons and tons of emails and questions. Either or I will wait patiently

Hi Atil! Good to have you here (it's Tammy, I send the tournament requests in...sometimes on time! ).

No worries guys; Atil is a good guy. He'll be back to answer all your questions. I imagine he is very busy at the moment answering questions at a LOT of sites.

Is there a reason carbon is not listed anymore on cardschat us sites? did i miss something?

Originally Posted by seachicken

Is there a reason carbon is not listed anymore on cardschat us sites? did i miss something?

Eh? It's still there: http://www.cardschat.com/poker-bonuses.php

Originally Posted by juiceeQ

Eh? It's still there: http://www.cardschat.com/poker-bonuses.php

It used to be listed as #5 here as well.

Originally Posted by matt0216

It used to be listed as #5 here as well.

Yes, that is where I looked as well, as it is at the top of all the thread pages.
It was there the other day, lol

give the guy a break, Im sure he'll be back to answer our questions, be happy that we actually have a rep from Carbon here.

Is it true that since I accepted a trans fer of funds I can no longer receive first time depositor bonuses?

Some questions for CarbonAtil:

1 - Are you able to specify, to any degree, how the set-up/issues that applied to the Big 3 differ from the set-up at Carbon Poker (payment processor issues, for example)?

2 - Will Carbon Poker be adding new deposit options?

3 - Can we use a HUD?

Well, as I'm typing these, these seem to be the only questions I have at the moment. I'm not really sweating playing on other sites because from I've gathered, the DOJ really took their time gathering up evidence on the Big 3, and even if Carbon Poker falls into the same situation, more information regarding their situation may come to light in time that may offer the other US friendly sites time to come up with a new strategy to assist the US market.

Originally Posted by dingo_khan

3 - Can we use a HUD?.

Yes, they are allowed on Carbon

Originally Posted by juiceeQ

Eh? It's still there: http://www.cardschat.com/poker-bonuses.php

but that one still has ftp, pokerstars and ub for us players. So i figured it was out of date.

Originally Posted by PooffyFooffy

Yes, that is where I looked as well, as it is at the top of all the thread pages.
It was there the other day, lol

That is why i asked. I went to the link and didn't find it. I thought maybe i missed something. So i figured i would ask. i should have posted the link.

OK i just tried to join a freeroll on the Carbon site to try out the software and was given the message:

"For security reasons you are unable to access features relating to real money in our software. Please choose another game."

1) Why did Carbon send me an email saying Australians could now play on the site only to give us %&*& when we attempt to try out the software?

2) if I can't play against players from the USA it feels like a waste of time attempting to learn poker, Do players from the USA have these "security issues"?


Don't worry just checked my e-mail:

Unfortunately CarbonPoker is no longer able to accept real money play from Australian players at this point in time. You are still able to access and withdraw your funds via the cashier.

We thank you for playing with us and apologize for the inconvenience.

Regards,

CarbonPoker Support CarbonPoker.com


regards

Aussie players are suffering from guvment intervention almost as much as USA players.

How do we get these bastards to change the laws?

wtf, since when have Auyssies been banned from online poker?

They cannot play on Carbon, lol
Sorry aussies, I think I earned the right to lol now.

Originally Posted by seanDCFC

Yes, they are allowed on Carbon

Agreed. I've read a number of threads where they allow a HUD. I use PT3 myself there with no issues.