IS IT MY COMPUTER OR IS IT POKERSTARS

I have been having problems getting on pokerstars this is what they post on my screen and for some reason I go to the site and I can not find express install...

Please re-download the software

Unfortunately there has been a problem with the recent software update. To resolve this problem please visit the PokerStars. com website, then download and install the game software. This will overwrite the old version on your compter, and the software will now operate normally. DURING INSTALLATION, PLEASE CHOOSE THE "EXPRESS INSTALL" OPTION AND IF YOU ARE ASKED TO OVERWRITE ANY FILES, SIMPLY ACCEPT.

We apologize for any inconvenience this may cause . If you have any problems, please don't hestate to contact us at support@pokerstars.com.

{please help me out I am not a computer wez}

I am not positive but it may be because we cannot download the .com version in the US, it has to be .net.
This is just a guess.

You are correct Pam.

It keeps bringing up the old site . Should I type in

www.pokerstars.net ....and download again or what ?

Yes

Thanks ...I got it and I'm back up and running again on PS

I believe this was caused by a (not too) recent update which corrupted the updater, meaning that everyone had to re-install to get the next update
We all had to do it as far as I know ( I did it around the end of June), even in the UK where we have no issues with accessibility.

I've been running the .com version on both my laptop and desktop, as have a number of CCers, so the problem is not global.

[quote=LarkMarlow;1776089]I've been running the .com version on both my laptop and desktop, as have a number of CCers, so the problem is not global.[/QUOT

I've had no problem either.

Cool, I'm glad you had no problems.

I know some people set their clock back to allow the new update to be delivered, which is also a known workaround to this issue, and I believe some people were able to receive a fix in an update as usual without even being aware that there was a problem.

I was just reassuring the OP that they weren't experiencing anything too unusual

but your computer runs on marshmallow power so it doesn't count

ROTFLMAO!!! ...yeah, it's pretty magical and tastes good too

This is correct.