I sent this to Pokerstars Support ... awaiting a response...

Dear PokerStars support,

First, I love you. I love PokerStars. I am so happy I made the switch from FullTilt during your 2x bonus. I'm never looking back.

As I want to support PokerStars in the general public, I am eager to get a hat with the PokerStars logo on it for myself to wear. I want others to know that I have indeed "unleashed" the poker star within me.

To be very anatomically honest, I have a big brain, and thus a big head. A big head that requires a Large sized flex hat! Unfortunately I have not seen one available in your VIP store for quite some time ... is there any possibility of finding one for your biggest fan?

Also - I have a fantastic marketing idea for your poker room to make more money, and I am offering this idea free of charge (just put in a good word for me with the higher ups to hire me for other stuff). Instead of obscure Roman and Greek mythology to name your tables, how about your sell the rights to own the name of the tables you play at? Can you imagine? I can sit down and play at the "Clorox Bleach $50nl Table"! Feel like taking your luck to the "Trojan Magnum 400nl Full Ring Game?" I sure do! You get a nice bit of advertising revenue from the good people at Clorox (and others!), they get exposure to site visitors, and everyone is happy.

Surely this brilliant idea might even be worth a free flex hat without me having to VIP-store it

May my flops be golden,

Sean "icemonkey9" Gibson
Orange County, CA

Lol - let us know if they send you one!

i wonder if pokerstars support has any sense of humor?
lol eagerly waiting for a response

Apparently not.

Hello Sean,

Thank you for your email and for your suggestions.

Firstly, with regards to your suggestion regarding the table names; I'll
be sure to let our upper management know.

As we get so many suggestions on such a regular basis, I cannot guarantee
that they will reply to your suggestion. I can assure you that they will
take note of it though.

With regards to your hat; I'll be forwarding your email directly to our
FPP store to check on their availabilty. They will be in touch with you to
let you know what is available.

In the meantime, should you require any further assistance, please don't
hesitate to contact us. We are here 24/7 for your support. Thank you for
playing at PokerStars.

Regards,

Matt H
PokerStars Support Team

I think the table sponsors is an excellent idea!!!!! they could even take it a step further and make sponsor freerolls where you pull a coupon from an advertisement and enter the upc number as the password. It would encourage people to keep and use the coupons thus bringing the sponsors more business as well!!

i got a flex hat large but it isnt big enough maybe ps should use adults when testing size

Brilliant..

damn, awfully boring reply from pokerstars kinda ruined the mirage

Thats small european head vs. BIG FAT AMERICAN head.
You have to specify big fat american head .

people giving free advice should be a little more...

RECEPTIVE!!!

to the advice that has been given them...

you sir are a nut, but still good email.

Love the email, Ice.

I guess PS support staff aren't really allowed to respond with like humor, if they possess it, or to gift you with free fat American head hats. Oh well....

Where I work we recently launched a new web site, and someone very kindly and with good humor let us know about an error that cropped up, and subsequently asked for a t-shirt. We don't keep t-shirts on hand but did send the guy some posters for his efforts.

It all depends on the support person that answers your emails.... ive gotten some pretty funny reponses back from Stars before, and ive seen tons more.

You just happened to have got a crappy support guy! Too bad it would have been gold if you had gotten a different one...

Hey I got another response!

Hello Sean,

Greetings from PokerStars VIP Store!

Thank you for your email and kind words.

We apologize for not having any L-XL Flex Hats available in the Client to
order but we do have some left in stock and will be more than happy to
send you one. Please let us know which color you prefer (Black or Tan) and
we will manually deduct the 500 FPPs and place the order for you.

Regarding your marketing idea, we appreciate any ideas and suggestions
from our loyal players and will forward it to our Marketing department for
further review. I am sorry I cannot yet offer a free hat until I hear back
from them, but we can wait and see what they say

Please feel free to contact us again if you require any further
information or assistance.

Regards,

Jasmin R.
VIP Store Team
PokerStars

Haha.. that's a pretty good e-mail reply.

LOL, I love the line about "unleashing the pokerstar in me". Good stuff you nut.

Some guy e-mailed them and asked when Yom Kippur was or something. They replied with a proper response.

Ice, I loved this so much that I'm wasting one of my 7 daily posts just to say this:

Nice hand sir

great idea, try other sites!