i love you full tilt poker

tuesday i deposited $40
entered a $12 6man sng,$11 8game and a $6 tier 1 18man
then just as i entered BAAAAAAAAAAAAAM!!!!!!!!!


internet out!
couldnt reconnect for 3 hours came back cashed in NONE OF THEM!


WHAT DO U DO!!!?

what can u do with a crisis like THIS!!!!!!!

well,u can EMAIL FTP SUPPORT!!!!!!

and this is what they will send u if u send them the tourney ids(u find in tourney history)

Thank you for contacting Full Tilt Poker Support.

We've reviewed this hand and found you experienced Internet connection issues while the hand was in play. As a courtesy, we've credited your account with the amount you invested in the hand, T$ 29.50

Please keep in mind this is a one-time good will credit. While we understand that losing connection while playing at the tables can be frustrating, there are potential risks with playing in an online poker room. We cannot be responsible for conditions on the Internet and connectivity problems beyond our control.

If you experience constant connection issues, please let us know and we'll be happy to assist you with any technical issues.

Good luck at the tables, and if you have any further questions, please feel free to ask.


Regards,

Giovanni
Full Tilt Poker Support


YEEEEEEEEHHHAA!!!!!!!


PS:wont happen again

Be carefull..U dep 40 and spent 90%of it at once...... BRM dude...

i dont use brm
i just deposit when i feel like getting angry lol
jus jokn...
yea but thats wher i play now...
but ill take it down to 5

I am shocked and impressed that they gave you anything. The connection is typically the players responsibility. I often see comments about how bad FTP's customer service is, but I've had nothing but positive interaction with them. Congrants on getting your duckets back.

Was it your 1st dep. w/ them? If so - they might have done it as a good will effort not to lose a new customer. But congrats on getting your bucks back! It's your money, but I also would have tried to double it up in smaller stakes before getting into that level & variety of games. GL on the vertual felt!

ni,its my rd deposit,but the 1st time i have a problem like this happen

Congrats on your money back Tonky. =)
I have heard FTP also refunds your money if you get disconnected from a tourny multiple times and dont log back on....that's what I heard, don't know from experience though...so if you are getting hardcore internet problems, and have tried to log on more than say 3 times, don't try going back on and just email FTP saying you get play your tournament.

I say better to get your buy-in back than try to play a disconnected tournament....it's half play/half connection! =) NEWAYS, good luck with all your grinds.

Wow that is pretty cool of them, shocked they gave you some money out of that.

tonky didn u just win like $900 in a tourney like a week or 2 ago?

Congratulations on getting your buyin back and by the way I love FullTiltPoker too lmao so good luck at the tables.

Thats very nice of them

OPR says a ROI of -20% over 2009, so I think he`ld have to redeposit again.

lol so you think he blew the $900 he won last week

no i withdrew and left 15 lol then re deposited some of it back now
i wont loose 1400 in 2 weeks
and i been playing since feb,and never made a deposite more then 40 and only made 3 and withdrew much more then that dono why my roi went down recently was up 60% a week or 2-4 ago,think its after i lost $60 that i did put in,keeping rest for ftops 24 and some mini ftops
and PS: aren't u not allowed to confront,harras or talk about other players ROI,ABI or profit,thought it was in the rules when u sing up at opr
but hey what do i know
o and if u go look u'll see recently im running very very bad and giving it a break for a week,i mean not 1 cash in sooo many games and i always seem to go deeeeeeep and even if im 1st ill always seem to bubble
but ill bring it up soon ,no worries

and also my nlhe ROI is -25,my other game is 2717%,wich gives my +32 over all because i played much more nlhe,and it only went down recently because of my recent "STREAK"