Is Fulltilt down?

Has fulltilt just gone down?

Up and running for me. Still freezing up occasionally though.

playing all right here

i think it's down now, wasnt for me yesterday, but this morning it won't log on for me...it just keeeps saying connecting then trying again and never logs on .....i like to get an hour or so in on the tables before i have to go to work all day....the only real relaxation for me , as i am so tired by the time i get home and seem to do better in the morning with a fresh brain lol.....well guess no poker for me this morning

Yep, it's down for scheduled maintenance.

**********DING***********

New update is available.

And it's back up

7:40AM EST

Apparently it's BIG!

Totally new format!

ew, dont like the new skin...

im downloading update ATM n its taking a while....

New this update:

A. Two new lobbies -

Basic View: Intended for newer players or players who just want to jump into a game quickly. This view is a step by step guide to help players figure out what they want to play with simple "Play Now" type buttons for the last step that gets you playing right away.

More info about Basic View can be found at http://www.fulltiltpoker.com/lobby-views/basic

Standard View: This is the lobby for more experienced players who know what they want to play and want powerful filters and tools for really narrowing in on those games. This lobby is also why I had to keep saying there was a good reason ring game filters weren't going to be as quick and easy as everyone wanted them to be. I do apologize for the long delay, but hopefully most of you will agree that it was worth it.

One thing I've seen mentioned about this view from some players who got to look at the sneak peak was that they couldn't figure out how to see pot limit and no limit games without seeing fixed limit games. This was an area of some debate, and it was ultimately decided to leave this as an "advanced" feature to keep the browse area as simple as possible (while still being powerful). So in order to see PL and NL Hold'em in the same list without seeing FL, you're going to have to create two Favorites (one NL and one PL) and select them both.

If that sounded too confusing, play around with Favorites a bit and you'll quickly see they're pretty intuitive and powerful. You can even see multiple different games in the same table list!

On the right side of this lobby you'll see a number of default widgets with a "Customize" button at the bottom. Click that and play around. There are some pretty useful things in there, like a mini-cashier (which you can further customize with the "Configure" button) and an Iron Man widget that keeps track of the number of points you've earned since midnight eastern in real time so you know exactly when you've hit 200 FTPs.

Note: There are still enough known bugs in Standard View that we've decided to label it as "Beta" for now. We expect to work through the remaining bugs over the next few weeks and remove the Beta tag. For now, though, if you experience any issues with Standard View, please report them (via the "Submit a Bug" option under Help) and remember you have the option to use Classic View (found via the Lobby menu).

Whole 'nother Note: If you used the sneak peak client, you're going to want to delete your current Favorites settings (otherwise Favorites will probably act funny). You can find them somewhere like:

Win XP - C:\Documents and Settings\<name>\Local Settings\Application Data\FullTiltPoker
Vista - Start -> Run and type in appdata
Mac - home directory -> library -> application support

More info about Standard View can be found at http://www.fulltiltpoker.com/lobby-views/standard

B. New security feature - Unfortunately, login with hardware token didn't quite make this release. If everything works out as it should, it's coming soon. For now, you can find a new security feature under the Security menu->Additional Authentication. It's called Login with PIN, and it gives a second authentication step after your login and password. It's not as secure as a hardware token, but it's a step in the right direction.

C. Automatic Tournament Deals - Just in time for FTOPS! Get to the final table of a tournament and make a deal when everyone remaining clicks the "Make a Deal" checkbox in the Fold to Any Bet / Sit Out Next Hand area. This option will be available for all cash tournaments (satellites and qualifiers won't have dealmaking available) including single table SNGs.

More info can be found at http://www.fulltiltpoker.com/tournaments/deals

Fixes this update:

a. Once an hour lag - This should now be gone.

b. Mac users that crashed at login screen - This should now be resolved. This was actually a weird Quicktime issue with the shuffling cards in the connect dialog.

c. Sound related lag - Some players were reporting that they were still getting some minor lag when the sounds were playing. We believe that's now fixed.

Not fixed this update:

a. Half cards at showdown - We're pretty sure we have a fix for this, but it's a fairly large change to the animation code, so it needs some more testing time before we release the fix.

b. Severe login screen lag - If it's taking you a minute or more instead of a few seconds to get the login screen to come up, and everything is extremely laggy after that (especially if you open web windows like the Store or Deposit screen), it's possible there are some weird proxy settings screwing with things. Some players have reported that doing the following cleared it up for them:

"If you have Windows XP go to: Start >> Control Panel >> click on Switch To Classic View (left hand side, top left corner) >> Internet Options >> click on the Connections tab >> click on LAN Settings (bottom of window) >> UNCHECK everything >> click OK >> click OK.

So when you click on LAN Settings you should have 'auto detect settings', 'use automatic config script', and the 'proxy server' options all BLANK and NOT Checked."

We're looking into exactly why proxy settings might be having this effect and hope to have a real solution in an upcoming release.


Questions:

1. The [small] cards suck!

- The main usability complaint I've seen about the new small cards is that it's very hard to tell the suits apart without using Four Color cards, which some people hate doing. So we're working on an improvement to these small cards that will include a large suit, it should be available in one of the next few updates.

2. now that the client is using the QT library, could you take advantage of the cross-platform nature of the library and port the client to smartphones and create a native Linux client?

- This isn't likely any time soon, but we certainly kept things like that in mind when choosing QT as the base for the client.

3. what in gods name made you guys decide to [swap the OK and Cancel buttons on the Mac]... quite possibly the most annoying thing ever

- This was definitely the cause of some debate when we realized that our popups now had switched buttons on the Mac. The reason it happened at all is because we're using QT for things like dialog popups and QT always does things by "the book" for each OS. Meaning that Apple has a style guide that says the OK and Cancel buttons should be in a specific order, so QT follows that. The good news is that Full Tilt should now match other Mac software in that regard. Sorry for any initial confusion and annoyance.

4. I suggest giving brown-nosing bonuses for people who defend FullTilt on the 2+2 forums

- Agreed. Check for it on your My Promos page later today.

5. FTP client very memory intensive imo. No tables open, only the lobby and it's already eating up nearly 100mb. This shouldn't be happening.

- It's true that the client is now using more memory than before. Much of this has to do with the Last Hand Replayer being written in Flash. Flash likes to stretch out and take a bunch of memory that it might not actually need. It happily gives it back if needed, though, so the total number you're seeing is often much higher than the program is actually "using." Also, we now allow you to replay the past 15,000 hands, so what looks a little like a memory leak can often be just a whole lot of hands being stored in memory after a long session. The actual CPU usage of the new client has dropped significantly, though, and most players should feel that improvement a lot more than the increased memory usage would degrade any performance.

6. Any chance of FullTilt offering EUR accounts in the future?

- Yes, this is planned eventually.

7. Any chance we can get 7-game full and HU sng's?

- Yes, given their ring game popularity we'll definitely introduce 7-Game tournaments in the future.

8. Why did Fulltilt update the client?

- Today's update is the reason we totally re-wrote the client. The two new lobbies and the performance gains were the driving forces behind the new client. It definitely wasn't a decision made lightly. We want to give our players the best poker software possible, and the old client was showing its age in all sorts of ways, both on top of and under the hood. I do apologize for the early pains that still aren't quite over, but I'm confident once the remaining bugs are resolved the new client will really shine.