I'm not to good at writing proper complaints so I sent them this:
I received the check within 10 business days so that was good. Cashed check down at local check cashing store and they cashed it for me. I received a call from store owner saying that account from which check was issued had NSF. It was returned and he was charged $25 fee. He repeatedly phoned # on check with no response. He finally got in touch with bank and they said funds should be in account now, although they weren't when he first tried to cash it.
So basically the place where I cash my checks is never going to let me cash a check there again. I assured him I have had no problems with FTP check before but they use different processors. He says he won't even know if check is any good this time until mon or tues. next week. So if check is bad I owe him $700+ fees.
I guess what I'm trying to say here is maybe you guys need to be checking out these processors better before handing over large amounts of money to them. Then a few questions:
1) When I take my next check to my bank to cash, are you guys gonna cover my returned check/NSF fees they charge me when your processor's account don't have the chump change in there account to cover my little check?
2) Who is going to cover my check cashing place's loss for dealing with you shady processors?
3) When/if you pay for any fees that mat have incurred because of one of your third party processors, will you please credit my bank account instead of my FTP account. This should be a no-brainer, but....
4) Can you send me info on the last processor to send me a check($500)? I would like to pass this info onto my check cashing place so he can send them bill.
Thank you for taking the time to read this. Please respond with a human message and nothing automated.
Sincerely, James X XXXXXXXXXX
Doubt this will do anything, but had to try.