Full Tilt Transfers

Yesterday, june 30th, I made 6 money transfers on Full Tilt. The moneys were deducted from my account, anad a confirmation window poppped up.

I have found out that none of these people recieved their funds.

One person told me that he had something simillar happen to him

Admittedly, these funds were all transfered within 5 minutes of each other, and possably it might have caused some sort of internal problem at FT.

If it had, I thought they might have at least emailed me an explaination, but they haven't.

Anyone else ever experience this problem there?

Did you have the correct starting letter of their hometowns as the security check?

Also I've noticed that when I transfer some money to a friends account when I played, that it did take some time to go through, usually 15 mins or so. Seems like you might have raised a red flag, especially if you entered an incorrect letter.

Did you get the confirmation emails?

I'd guess that 6 transfers flagged it as suspicious so they may have it marked for special review before the deposit into the other accounts.

Try emailing support ?

I emailed the cashier and reported it.

I didn't se any space for the letter of anyones hometown when I transfered the fund. I've done this before and never had to enter anyones hoetown letter.

I still haven't recieved any emails.

The funds were transfered yesterday around 11 or 12 CST.

If you didn't receive any emails something went wrong. You should get 2 emails for each transfer. One saying it being processed and one saying it's been processed. Sounds like you'll just need to wait to hear back from support.

Never had a problem transferring, but never tried six within minutes.

That can't be right. they need that letter for confirmation reasons and have had it since I've been playing FT (4 years)

So save all the emails, paste them all together and If you don't get a reply back from support in 2 days,(FT support is infuriatingly slow) send them all the confirmation emails you recieved and start from there.

Also, did all the friends you transferred to have a good deposit/withdrawl history?, because I believe that is required for player to player transfers.

You don't enter the hometown letter, they show it to you.

Also he said he didn't get any confirmation emails.

That's right, they show it and you confirm it. And if he got no confirmation emails....well then I dunno.

I STILL haven't heard from them

This is far more than the money concerned.

It really makes me look bad to those I told I would ship money to!!

I HATE that shit!!!!!

Finally got a confirmation of reciept of email

OK. Maybe some one can tell me a little something here. Ease my mind a little, if you will.

I have hac three emails from FT about this.

One said they have recieved my complaint. The other said they had passed it on tho the proper section. The last one I got today said Thank you for your pasience (I never could remember how to spell that properly).

So, my question is, Doesanyone know how long it might be before this might get taken care of?

Give or take 6 years


Closer to a week to 2 weeks

I'm guessing its what SP said they just flagged them because it was 6 transferts so close together once they check it out you should be fine. You do know these people that you transfered to I hope because if any of them have any problems it could cause a problem with your account.

I don't think it's going to be a problem with the people. They were all the judges in the MM contest and lektikguy, who one.

It's why I'm so ticked. These peeps all deserved the funds. Also, it makes me look kinda bad.

Don't worry about it as far as me...like I told you I'm not worried. If anything it makes FT look bad in my eyes.

I hope you get this sorted out. I have never had a problem with transfers on FT.

This is the last email I got from them




----- Forwarded Message ----
From: Full Tilt Poker - Cashier.com <cashier@fulltiltpoker.com>
To: roland cote <rolliedesjr@yahoo.com>
Sent: Mon, August 2, 2010 9:34:44 AM
Subject: Re: fund transfers (KMM20450741I15977L0KM)

Hello Roland,

Thank you for contacting Full Tilt Poker.

Upon reviewed your account, I can confirm that there is no player to player transfer request on 30th June 2010.

You can also view your transaction history by following these three steps:

1) Open your "Cashier" window.
2) Select "History". A pop-up window will display all your pending transactions.
3) Select "Past Transactions" at the bottom of the window.

I hope the above information helps, should you have any further queries, please do not hesitate to contact us.

Regards,

Jillian
Financial Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------



Original Message Follows: ------------------------

On Freday,June 30, 2010, somewhere around 11 or 12 O;clock I made five money transfers. One each to atlantafalcons), morticore, Shove Monk E, DawgEm, and nstalkerMMNS. The funds were removed from my account, but each of these people have told me they did not recieve them to their account.

It's getting quite embarrassing, since they recieved these funds from a contest that I sponsored.

If you can do anything TODAY, it would be great.]

I hope you can see how embarrassing this would be to someone sponsoring a contest on a major Poker Forum (Cards Chat) and then recieving all sorts of private messages from those who were to recieve the funds for efforts they had made.

You r quick resolution to this problem would be appreciated.

I think you messed them up with the date. Should be JULY 30th right???

This is what I just sent back to them

Mon, August 2, 2010 11:22:30 AM
Re: fund transfers (KMM20450741I15977L0KM)



From:roland cote <rolliedesjr@yahoo.com>

Add to ContactsTo:Full Tilt Poker - Cashier.com <cashier@fulltiltpoker.com>


I think you better review that again. THE FUNDS WERE TAKEN OUT OF MY ACCOUNT!!!!! YOU HAVE MADE A MISTAKE!!!!

I got the little pop up window with their avatars in it and i said the funds were transfered.

YOU REALLY NEED TO LOOK AT WHO IT WAS TRANFERED TO!!!!

atlantafalcons0,
DawgEm, Shove Monk E, nstalkerMMNS, and Morticore!!!

On each instance that I transfered 10 dollars to each one, I looked and the funds were gone from my account!!!!!

Maybe the day is wrond because of time zones.

THOSE FUNDS DISSAPPEARED FROM MY ACCOUNT111111

From: Full Tilt Poker - Cashier.com <cashier@fulltiltpoker.com>
To: roland cote <rolliedesjr@yahoo.com>
Sent: Mon, August 2, 2010 9:34:44 AM
Subject: Re: fund transfers (KMM20450741I15977L0KM)

Hello Roland,

Thank you for contacting Full Tilt Poker.

Upon reviewed your account, I can confirm that there is no player to player transfer request on 30th June 2010.

You can also view your transaction history by following these three steps:

1) Open your "Cashier" window.
2) Select "History". A pop-up window will display all your pending transactions.
3) Select "Past Transactions" at the bottom of the window.

I hope the above information helps, should you have any further queries, please do not hesitate to contact us.

Regards,

Jillian
Financial Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------



Original Message Follows: ------------------------

On Freday,June 30, 2010, somewhere around 11 or 12 O;clock I made five money transfers. One each to atlantafalcons), morticore, Shove Monk E, DawgEm, and nstalkerMMNS. The funds were removed from my account, but each of these people have told me they did not recieve them to their account.

It's getting quite embarrassing, since they recieved these funds from a contest that I sponsored.

If you can do anything TODAY, it would be great.]

I hope you can see how embarrassing this would be to someone sponsoring a contest on a major Poker Forum (Cards Chat) and then recieving all sorts of private messages from those who were to recieve the funds for efforts they had made.

You r quick resolution to this problem would be appreciated.

Roland read my previous post. You have the date wrong in all your correspondence with FTP!!!

Yea, wasn't it July 30th?

Lol, yes support was looking for it last month... good luck Roland.
It is kind of funny you said a quick resolution would be appreciated, and you sent them looking in the wrong direction.

LMAO, I sure as hell doo. FAIL!!!!!!!!

I'm still laughing over here. This is so embarassing!!!

One HUGE oooops!!!!!

Letter of appology and new date is being shipped right now.

New reply sent:

Do you think they are laughing as hard as you guys are??!!

Mon, August 2, 2010 12:01:10 PM
Re: fund transfers (KMM20450741I15977L0KM)



From:roland cote <rolliedesjr@yahoo.com>

Add to ContactsTo:Full Tilt Poker - Cashier.com <cashier@fulltiltpoker.com>


var YAHOO = {'Shortcuts' : {}};if (typeof YAHOO == "undefined") { var YAHOO = {};}YAHOO.Shortcuts = YAHOO.Shortcuts || {};YAHOO.Shortcuts.hasSensitiveText = true;YAHOO.Shortcuts.sensitivityType = ["adult"];YAHOO.Shortcuts.doUlt = false;YAHOO.Shortcuts.location = "us";YAHOO.Shortcuts.document_id = 0;YAHOO.Shortcuts.document_type = "";YAHOO.Shortcuts.document_title = "Re: fund transfers (KMM20450741I15977L0KM)";YAHOO.Shortcuts.document_ publish_date = "";YAHOO.Shortcuts.document_author = "rolliedesjr@yahoo.com";YAHOO.Shortcuts.document_u rl = "";YAHOO.Shortcuts.document_tags = "";YAHOO.Shortcuts.document_language = "english";YAHOO.Shortcuts.version = "2.8.1";YAHOO.Shortcuts.annotationSet = {"lw_1280768719_0": {"text": "Cashier.com","extended": 0,"startchar": 942,"endchar": 952,"start": 942,"end": 952,"extendedFrom": "","predictedCategory": "","predictionProbability": "0","weight": 1,"relScore": 0,"abtScore": 0,"csScore": 1,"prismaScore": 0,"type": ["shortcuts:/us/place/virtual/web_site"],"category": ["IDENTIFIER"],"wikiId": "","relatedWikiIds": [],"relatedEntities": [],"showOnClick": [],"context": "respond ASAP From roland cote rolliedesjr@yahoo.com To Full Tilt Poker Cashier.com cashier@fulltiltpoker.com Sent Mon August 2 2010 11:22:30 AM Subject Re","metaData": {"visible": "true"} },"lw_1280768719_1": {"text": "cashier@fulltiltpoker.com","extended": 0,"startchar": 958,"endchar": 982,"start": 958,"end": 982,"extendedFrom": "","predictedCategory": "","predictionProbability": "0","weight": 1,"relScore": 0,"abtScore": 0,"csScore": 1,"prismaScore": 0,"type": ["shortcuts:/us/instance/identifier/email_address"],"category": ["IDENTIFIER"],"wikiId": "","relatedWikiIds": [],"relatedEntities": [],"showOnClick": [],"context": "ASAP From roland cote rolliedesjr@yahoo.com To Full Tilt Poker Cashier.com cashier@fulltiltpoker.com Sent Mon August 2 2010 11:22:30 AM Subject Re fund","metaData": {"visible": "true"} },"lw_1280768719_2": {"text": "Mon, August 2, 2010 11:22:30 AM","extended": 0,"startchar": 1043,"endchar": 1073,"start": 1043,"end": 1073,"extendedFrom": "","predictedCategory": "","predictionProbability": "0","weight": 1,"relScore": 0,"abtScore": 0,"csScore": 1,"prismaScore": 0,"type": ["shortcuts:/us/instance/identifier/date_time"],"category": ["IDENTIFIER"],"wikiId": "","relatedWikiIds": [],"relatedEntities": [],"showOnClick": [],"context": "roland cote rolliedesjr@yahoo.com To Full Tilt Poker Cashier.com cashier@fulltiltpoker.com Sent Mon August 2 2010 11:22:30 AM Subject Re fund transfers KMM20450741I15977L0KM I think you better review","metaData": {"isoEndDate": "","isoStartDate": "20100802T112230","past": "false","recurring": "false","visible": "true"} },"lw_1280768719_3": {"text": "Cashier","extended": 0,"startchar": 3991,"endchar": 3997,"start": 3991,"end": 3997,"extendedFrom": "","predictedCategory": "","predictionProbability": "0","weight": 0.50555,"relScore": 3.15138,"abtScore": 0,"csScore": 0.50555,"prismaScore": 0,"type": ["shortcuts:/concept"],"category": ["CONCEPT"],"wikiId": "Cashier","relatedWikiIds": [],"relatedEntities": [],"showOnClick": [],"context": "transaction history by following these three steps 1 Open your Cashier window 2 Select History A pop-up window will display all","metaData": {"visible": "false"} }};YAHOO.Shortcuts.annotationSetID = "d9ce42a8d20fdd07a183694b5f51dfd4";I AM SOOOOOOSORRY FOR A TERRIBLE MISTAKE i MADE!! THE DADE SHOULD BE
JULY, 30, 2010.

Once again, I am terrible embarassed about the date.

The rest of the complaint remains the same though.

Thank you for your understanding and hope you forgive me.

Please respond ASAP.

From: roland cote <rolliedesjr@yahoo.com>
To: Full Tilt Poker - Cashier.com <cashier@fulltiltpoker.com>
Sent: Mon, August 2, 2010 11:22:30 AM
Subject: Re: fund transfers (KMM20450741I15977L0KM)



I think you better review that again. THE FUNDS WERE TAKEN OUT OF MY ACCOUNT!!!!! YOU HAVE MADE A MISTAKE!!!!

I got the little pop up window with their avatars in it and i said the funds were transfered.

YOU REALLY NEED TO LOOK AT WHO IT WAS TRANFERED TO!!!!

atlantafalcons0,
DawgEm, Shove Monk E, nstalkerMMNS, and Morticore!!!

On each instance that I transfered 10 dollars to each one, I looked and the funds were gone from my account!!!!!

Maybe the day is wrond because of time zones.

THOSE FUNDS DISSAPPEARED FROM MY ACCOUNT111111

From: Full Tilt Poker - Cashier.com <cashier@fulltiltpoker.com>
To: roland cote <rolliedesjr@yahoo.com>
Sent: Mon, August 2, 2010 9:34:44 AM
Subject: Re: fund transfers (KMM20450741I15977L0KM)

Hello Roland,

Thank you for contacting Full Tilt Poker.

Upon reviewed your account, I can confirm that there is no player to player transfer request on 30th June 2010.

You can also view your transaction history by following these three steps:

1) Open your "Cashier" window.
2) Select "History". A pop-up window will display all your pending transactions.
3) Select "Past Transactions" at the bottom of the window.

I hope the above information helps, should you have any further queries, please do not hesitate to contact us.

Regards,

Jillian
Financial Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------



Original Message Follows: ------------------------

On Freday,June 30, 2010, somewhere around 11 or 12 O;clock I made five money transfers. One each to atlantafalcons), morticore, Shove Monk E, DawgEm, and nstalkerMMNS. The funds were removed from my account, but each of these people have told me they did not recieve them to their account.

It's getting quite embarrassing, since they recieved these funds from a contest that I sponsored.

If you can do anything TODAY, it would be great.]

I hope you can see how embarrassing this would be to someone sponsoring a contest on a major Poker Forum (Cards Chat) and then recieving all sorts of private messages from those who were to recieve the funds for efforts they had made.

You r quick resolution to this problem would be appreciated.

What is all of that....crap up there?
Oh, they might be laughing but I doubt it is harder than us, well me anyway

Yeah, I don't know what all of that is.

Hope my mesage doesn't get lost in all of it, lol.

And I can take being the brunt of a joke. It just takes about half a day for my face to return to it's normal color.

Lol Hillbilly,
This just keeps getting better.

That's it I quit!!!!!

This thread has me roland on the floor laughing

On Full Tilt, it is not. You don't have to have deposited or withdrawn to receive or send transfers.