Full Tilt deposit glitch or scam? you decide

Hello everybody,

I am hoping people can let me know if they have had problems depositing money in Full Tilt poker where they have seen the deposit failed box come up on screen and later realised that the money was taken from their bank accounts but not deposited in their poker accounts. Would love to hear from people who have had similiar experiences.

Johnsh

Never heard of it before on a reputable site like FT. How long ago was this? Are you sure it wasn't an authorization hold and for some reason the charge didn't complete? If so, the funds will reappear in your bank account after after a few days. The money had to go *somewhere* or there will be all sorts of accounting balance issues at one place or the other.

This happened to me a few weeks ago because my crappy wireless disconnected during the last step of the transfer so the money didnt successfully go through. When i checked my bank account the money had already been debited but when i checked my poker account it said the transaction had failed. After contacting customer support they managed to sort the whole thing out and i managed to recieve all my funds afew days later.

To a loyal customer of ‘Full Tilt’ poker, who has regularly played the site for more than a year, it had always appeared to be a legitimate gambling enterprise. The only problem I had with the company was I felt the cards did not go my way and I lost far too much trying to find an easy way to make money. Instead of becoming the next big superstar I was contributing to his sponsorship.

That is to say, I believed it to be an honest site, until my misguided attempts at fame and riches recently necessitated another deposit from my bank into my poker account, using the site’s pre-approved payment method named ‘ideal’ for transferring funds. An error report registered it as a ‘failed deposit’, however, so, being the gambler that I obviously am, I decided to try again, following the on-screen instructions to do so. Lo and behold, no problem – my €41 deposit went through and I continued in my efforts to fulfill impossible dreams of wealth beyond measure. Again, I failed miserably and decided I could try one more time, depositing €22 which, needless to say, also went the way of all cash. Thus, I emerged €63 worse off, or so I thought.

However, upon checking over my bank statement later in the week, I noticed that two €41 payments had been deducted from my bank account, in spite, as previously recounted, of me receiving only one in my poker account. Normally not being someone who scrutinizes his bank statements unless there is a major problem (a laziness that has, if anything, been accentuated by internet banking) this discrepancy would usually have passed me by.

But Full Tilt made no attempt to contact me – so where does money like this go when it is unaccounted for? How many other people have seen an on-screen message declare a ‘failed deposit’, accepted it as such and never checked their bank accounts?

I contacted Full Tilt concerning the discrepancy. They were very helpful as long as I followed their strict security measures but took no regard for my security by placing the last four digits of my bank account in the e-mail. I might add that homeland security in the USA does not require as much proof to enter the United States. Their e-mails, which I still have for those who doubt the validity of this story, became increasingly more hostile, culminating in the suspension of my account and any other account used from the same IP address. When informed that I was a journalist, they told me to contact their legal department without having the courtesy to provide contact details. So, in short, Full Tilt take money from my account unauthorized, and, to have any hope of retrieving it, I need to meet their demands. Money I might add, that has not been recovered.

So, my advice to anyone who has had dealings with Full Tilt poker is check your statements and make sure that your deposits have not been twice removed. When contacted, Full Tilt refused to comment on their policy for dealing with unaccounted-for deposits.

That does not sound like fun.

Can I first add that, I too am facing the same cold hard truth that is my pro online poker career, being flushed away one deposit after another.
Now your situation is very unfortunate, and did you say you still havent gotten the money back? Is this still the case, if so that is very shady.

On the other side of the argument Full Tilt is the least likely site to scam anyone it seems. They didnt get to where they are now by stealing from anyone. As far as the security issues go, I think thats a good thing they take those precautions, it makes me feel better about my account with them.

None the less, good luck with everything, but while you might want to write off your online poker career after all this, dont be so hard on Full Tilt, they will fix this for you...at least I hope so, keep us posted.

"Instead of becoming the next big superstar I was contributing to his sponsorship."

classic!

haha you guys crack me up!

Why not just grind a few freerolls then start with micro tournaments and build up from there..

umm havent had his problem on ftp yet but it happend to me on carbon few months back lost 30 quid and never got it back grrrrr

hope this doesent keep happening to ppl