Full Tilt cash out question

#1 16th February 2010, 12:55 PM

Ok a friend of mine finally got all his documents and stuff in order and sent to Full Tilt so he could cash out. He got his first 2 checks and they came from different banks 1 in the U.S. and one from Canada. Has anyone else cashed out from full tilt and had checks from different banks and have you had any problems ith them being deposited.

#2 16th February 2010, 1:06 PM

Full Tilt much easier to withdraw than Poker Stars

#3 16th February 2010, 3:20 PM

Quote:

Originally Posted by Blondie22222

Full Tilt much easier to withdraw than Poker Stars

Both Pokerstars and Full Tilt were very easy to withdraw from, neither was better than the other. Actually, all the checks Ive gotten from both of them came from the same payment processor. They were also from Canadian banks. No problem cashing them.

#4 16th February 2010, 4:04 PM

What ID's so you have to scan and copy BTW? Is it you License or ID card and bank statement? And what if you don't have a bank account? Will they accept like ID card and SS# card?

#5 16th February 2010, 4:14 PM

Quote:

Originally Posted by Vfranks

What ID's so you have to scan and copy BTW? Is it you License or ID card and bank statement? And what if you don't have a bank account? Will they accept like ID card and SS# card?

i thought they asked for your ID and some sort of bill with your name on it. (phone bill, electric bill, etc...)

#6 16th February 2010, 4:54 PM

I didn't have to verify with Stars, they just sent me the checks. For Full Tilt, I had to send in copies of a bill and my drivers license. For that, I just took a picture with my digital camera and then blacked out everything but my name and address and emailed them the picture. It was verified within an hour.

I received several checks from canadian banks and at least one from a bank in Ireland from what I remember, and I never had any problems at all cashing them. Most of the checks I just deposited, but one I just cashed.

#7 16th February 2010, 6:54 PM

ya i havent had a problem withdrawling from ether i founds pokerstars was super easy same with tilt 2,000$ from pokerstars and the check came in mail no problem same with tilt CASHISH in hand shortly after recieving the checks

#8 16th February 2010, 7:34 PM

Every check I have received from fulltilt has been from a different bank. No problems cashing any of them.

#9 17th February 2010, 6:23 PM

I have been waiting for my check from FTP for over 4 months now. Everytime I email them, their response is something like.. it's in the mail, we are checking the status, oh and my favorite... wait another 10 to 15 Business days and we will update you. The funny part is, to this date I haven't gotten my money and my original withdrawl date was 11/16/2009.

They gave me the run around for 4 months saying the check got lost... over and over and over... and they where unwilling to send it via certified mail... wow FTP can't spend the extra $2.00

In fact, their last reponse until yesterday was pretty much, wait until we get back to you. However, the minute I asked who was the gaming comission oversseing their affairs, they put the money back in my account... 4 months of run around but the minute I mentioned the gaming comission, they got moving. now here is where it gets even bettr. I know why they do this to theor customers and get away with it. because the gaming comissions that oversee them are also idiots. JUST KEEP READING....

here is my correspndance with FTP (my emails are in blue and their reponse is in red)

Original Message Follows:
------------------------
who is the Gaming Commission in charge of your affairs? I would like their
contact information

----- Original Message -----
From: "Full Tilt Poker - Support" <support@fulltiltpoker.com>
To: "Omid"
Sent: Tuesday, February 16, 2010 5:41 AM
Subject: Full Tilt Poker - Your inquiry (KMM17196236I15977L0KM)

Hello Omid,

Thank you for contacting Full Tilt Poker Support.

Our shuffling and dealing processes utilize a powerful random number
generator (RNG) that incorporates several features to ensure randomness and
a fair game for all players.

The RNG has been audited and certified by Technical Systems Testing (TST)
and Cigital, Inc, both internationally recognized and accredited testing
facilities. You can find more information on our accreditation at:
http://www.fulltiltpoker.com/random-number-generator

Our business depends on providing our players with a fair and unbiased game,
and we do exactly that.

We hope we've answered your concerns, but if we can be of further
assistance, please let us know.

Regards,

Roy
Full Tilt Poker Support

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------

Original Message Follows:
------------------------
No... you didn't answer my question, but I did find it, and rest assure I
will contact them to file a complaint

----- Original Message -----
From: "Full Tilt Poker - Support" <support@fulltiltpoker.com>
To: "Omid"
Sent: Tuesday, February 16, 2010 8:59 AM
Subject: Full Tilt Poker - Your inquiry (KMM17212691I15977L0KM)

Hello Omid,

Thanks for your response.

Kahnawake Gaming Commission is empowered to regulate and control gaming and
gaming-related activities. You can access their site here:
http://www.kahnawake.com/gamingcommission

If there's anything else we can help you with, please let us know. We're
always here to help.

Regards,

Juha
Poker Specialist
Full Tilt Poker Support

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------

----- Original Message ----- From: "Omid"
To: "Full Tilt Poker - Support" <support@fulltiltpoker.com>
Sent: Tuesday, February 16, 2010 9:05 AM
Subject: Re: Full Tilt Poker - Your inquiry (KMM17212691I15977L0KM)

howcome on the bottom of your page it says:

Full Tilt Poker is licensed by the Alderney Gambling Control Commission

There was no reponse to that last email.... now look at my email
between me and the gaming comission that oversees FTP. They think FTP han't done anything wrong LOL

----- Original Message -----
From:Info
To: Omid
Sent: Wednesday, February 17, 2010 7:04 AM
Subject: Complaint against Full Tilt Poker

Dear Mr S,

Thank you for contacting the Alderney Gambling Control Commission. I am pleased to report that I have completed my investigations into your complaint against Full Tilt Poker.

I have been informed that unfortunately there were delays in your requested cheque withdrawals, which were beyond Full Tilt Poker’s control. I understand your frustrations on this matter and have been assured that you were kept updated at all times during the situation. I have also been notified that the issues have since been resolved as you have withdrawn by another method. You were also given a goodwill gesture due to the inconvenient lengthy delay in resolving the situation.

The Commission are satisfied that Full Tilt Poker did not at anytime breach their terms and conditions and therefore we will not be taking any further action on your complaint.

Kind regards,
Christie Crawford
Alderney Gambling Control Commission
St. Anne's House, Queen Elizabeth II Street
Alderney, Channel Islands, GY9 3TB

Office: +44 (0)1481 825500
Fax: +44 (0)1481 823978
Web address: http://www.gamblingcontrol.org

DISCLAIMER
If you are not the intended recipient and have received this message in error, you may not disclose, copy, distribute or take any action in reliance on the contents of this message. In such case, please notify us immediately by e-mail or telephone and delete the e-mail (including all attachments) from your system. The Commission excludes any liability whatsoever for any direct or indirect consequential loss arising from the use, or reliance on, this e-mail or its contents.

----- Original Message -----
From: Omid
To: Info
Sent: Wednesday, February 17, 2010 9:01 AM
Subject: Re: Complaint against Full Tilt Poker

Are you kidding me?

They take 4 months to mail out a check... you mean to tell me a company as large as FTP lacks the ability to deliver a check in a timely manner?

That's BS... I asked them several times to send me the check certified mail and they refused... I asked them to put it in my account, and they only did that once I filed a complaint.... First of all, I never asked for a goodwill gesture... I asked for my money.. how retarded do you have to be to take 4 months to deliver a check? and you think this is acceptable? no wonder these companies do whatever they want... because the agency overseeing them apparently has not set any level of customer service standards for them. They can take 4 months to mail out a check, and it's okay because it's beyond their control... My retarded friend can send out a check faster than FTP.

Miss Crawford, use common sense..... I have to email them for 4 months and no results. but the minute you guys step in... they get their shit together, and apparently you think there is nothing wrong with that.... Let me ask you something, Do you think it's okay for a company to take 4 months to deliver a check.... You really buy that shit, beyond their control??? how often did a credit card company fail to send out their statement in the mail? I have not ever had my mail missing 2 times in a row... I mean, when was the last time you lost something in the mail? FTP is full of it, but you just don't see that. I bet if they got fined once in a while, they would stop doing this shit. First they bounce checks on people, then this.... and they really don't learn their lesson, because they got people like you, that thinks there is nothing wrong....

And they didn't keep me updated. I had to email them 10 times and email all their departments, to get a response on this, because they were ignoring me. You haven't asked me for any emails, or any additional information, and you think everything is okay? Please let me talk to someone else in your organization, because apparently you think what they did is just fine...

look at the emails between me and FTP... my emails are in blue, and their reponse is in red....

when I asked who is the gaming comission who oversees their affairs, this was their reponse was about their software and RNG... ALERT are they trying to avoid the question????

when I told them I want the gaming comission's name their answer was Kahnawake Gaming Commission... THINK.... does it look like they are trying to hide something???????

when I asked them why does it have AGCC at the bottom of their page, they simply didn't reply back... if you can't see something wrong here.. I can see why FTP gets away with everything.

See emails below... by the way, you should start reading the emails from bottom up... starting with my message asking them who is the gaming commission over seeing their affairs...

I hope you can see through this one..... if you really think they didn't do anything wrong, please put me in touch with someone else... I don't think I should have to sit here and convince you... most bright people will see what's going on here, and I am not trying to offend you, I just don't want to waste my time.

I guess that answers how FTP gets away with it. They are supervised by idiots!

#10 17th February 2010, 9:39 PM

I recently cashed out of UB, FT & Bodog and all of them sent me a check without much hassle and everything was in a matter of week, fastest was the check from FT, I think in about 5 days.
Some from Canada, some from US.

#11 17th February 2010, 10:13 PM

no problems and no id sent!

#12 17th February 2010, 10:40 PM

havent cashed out but p-stars made my send copy of id before they let me make my last deposit.. which was weird cause before that they took 4 other deposits from me....

#13 18th February 2010, 3:42 AM

I was reading some of the requirements to cash out and it includes a copy of the original credit card you used to deposit. That would be a problem for me b/c I used a pre-paid credit card and have since thrown it away. Will this be a problem when I decide to withdraw?

#14 19th February 2010, 5:17 AM

for pokerstars, if you use the echeck method which links to the checking account, you'll most likely have to verify the account with a govt ID and a copy of a bank statement

#15 19th February 2010, 11:21 PM

Just received a check from FT, took about 5 days.

#16 20th February 2010, 2:35 AM

Quote:

Originally Posted by Blondie22222

Full Tilt much easier to withdraw than Poker Stars

Both are the same for me. I cash out straight into my bank and it only takes a week.

#17 20th February 2010, 6:24 AM

In addition to checks, I see that FTP has once again added the simple bank transfer option (i.e. the no fee option max $950 at a time). Just used it tonight for the first time in months. While it's been fun to get a check in excess of the amount withdrawn, I prefer the cleaner bank transfer option.

Weeeeeee...

#18 20th February 2010, 12:05 PM

Guess I am lucky, but I have never had an issue with FTP, Poker Stars or UB.
Last check from PS was received in under 10 days and went into my account the next day. The check was from the east coast, some kind of consulting company.

#19 21st February 2010, 3:48 AM

Hey guys. Anyone has used gift cards now a days to deposit? Which worked recently?

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