Endless Rakeback saga at FTP...and other sites'.

#1 26th January 2010, 7:53 PM

Has anyone else tried to get rakeback applied to an unaffiliated account and seem to get some progress made, but never actually get it?

My account at FTP was made years ago to play playmoney with a friend. I signed up AT FULL TILT so my account has no affiliate.

Now that I play real money games, I have been trying to get rakeback for quite some time. It only seems fair that if many of the players at the table pay less in rake, that I should be able to too.

Am i the only one? Seems like I hear stories of folks getting rakeback.

Here is my correspondence since last year with Full Tilt Poker and Rakeback Pros.

I am sparing you the entire ordeal. I started speking with Full Tilt about rakeback much earlier than these messages.

Quote:

Originally Posted by Full Tilt Poker

Re: Full Tilt Poker - Rakeback Inquiry (KMMxxxxxxxxxxxxxL0KM)
Wednesday, September 23, 2009 3:00 AM
From:"Full Tilt Poker - Support" <support@fulltiltpoker.com>
To:"James xxxxxxx" <xxxxxxxxx@yahoo.com>
Hello James,

Thanks for getting back in touch with us about rakeback.

We expect that you will hear shortly from our preferred affiliate partner, RakeBackPros.com. We have sent your player details to RakeBackPros.com and they will be in direct contact with you.

Let us know if you have any questions,

Regards,

Zbigniew
Full Tilt Poker Support

I wait... Nothing happens... I contact Rakeback Pros and copy them the email from Fulltilt

Quote:

Originally Posted by rakeback pros

Full Tilt Poker is trying to accommodate players who have previously been unable to receive rakeback. We have been able to offer players rakeback in the past and if we can offer more players rakeback then we will be in contact with you.

Regards
Joe
Rakebackpros Support

I wait. I wait. I wait. 2010 arrives, I try again. I write FTP again. They respond.

Quote:

Originally Posted by Full Tilt Poker

Re: Full Tilt Poker - Rakeback Inquiry (KMMxxxxxxxxxx0KM)
Sunday, January 3, 2010 9:51 AM
From:"Full Tilt Poker - Affiliates" <affiliates@fulltiltpoker.com>
To:"James xxxxxxx" <xxxxxxxxx@yahoo.com>
Hello James,

Thanks for getting back in touch with us again about rakeback.

We expect that you will be contacted shortly by our preferred affiliate partner, RakeBackPros.com. We have resent your player details to RakeBackPros.com and they will be in direct contact with you.

Although we would like to help, we don?t have any more information to share with you at this time.

Regards,

Tomotaka
Full Tilt Poker Support

And I wait... eventually, again I contact Rakeback Pros And they respond:

Quote:

Originally Posted by rakeback pros

Hi James,

Thanks for contacting RakeBackPros.

Unfortunately we are not able to provide a specific time frame for when
we might be able to offer you rakeback.

Rest assured that we will contact you directly if we are able to offer
you rakeback.

Thank you for your patience.

Regards,

Vince
RakeBackPros Support

Maybe they just figured out I'd transfer my bankroll from Pokerstars, and blow it instantly playing Rush Poker for 42 hours straight, and that I was not worth the trouble?

Seriously though. Is any one else getting these kind of mixed messages?

#2 26th January 2010, 7:59 PM

I am having similar problems...but I am at the beginning of this "process" (I heard from FT, and after initiating contact with Rakebackpros, I was told to wait).

Not a good sign...

#3 26th January 2010, 8:03 PM

Quote:

Originally Posted by cAPSLOCK

Maybe they just figured out I'd transfer my bankroll from Pokerstars, and blow it instantly playing Rush Poker for 42 hours straight, and that I was not worth the trouble?

Seriously though. Is any one else getting these kind of mixed messages?

Totally, and it's really frustrating! I just resent my request, as a player who's had an active account for years. Sure enough, now that I'm starting to put in more volume, and looking to deposit for the first time bonus, they won't add rakeback to the account.

RBP is a nice way for them to try to redirect the rage over getting rejected from Full Tilt to someone else.

#4 26th January 2010, 8:32 PM

Yeah I have sent them the same thing and have reasked them about three times and every time I contact either support they send me to the other one. I also definitely didn't sign up through an affilliate. I think they just don't like to offer it to players who don't generate that much rake, of course I am kind of speaking for myself, as I have never had a roll of more than 150 bucks on FTP.

#5 26th January 2010, 8:46 PM

I received the same reply when I asked to set up my rake back. The same day I sent a note to Rakeback pros telling them what full tilt had told me and giving them all of my info. The next week I had rake in my acct. No issues.

#6 26th January 2010, 9:00 PM

I have the same replys,I make it a 2 time a month thing to request rakeback.So far just same old messages and no progress.
I also enclose that I wont be playing any ring at FT until/if I get it.
Maybe someday!

Snow

#7 26th January 2010, 9:04 PM

Quote:

Originally Posted by CAMurray

I received the same reply when I asked to set up my rake back. The same day I sent a note to Rakeback pros telling them what full tilt had told me and giving them all of my info. The next week I had rake in my acct. No issues.

This ^^^

I did the same thing. I just contacted rakebackpros and then the next week i started getting rakeback.. I dont understand why there being so inconsistent TBH

#8 26th January 2010, 9:19 PM

OP (and others still waiting):

Have you tried creating an account at Rakebackpros (not getting set up with FT there, but an account on RBP's site)? Maybe that will help...

#9 26th January 2010, 9:40 PM

Oh hey - we could fill books about this I guess.

I even told them that I'm a CC loyaler and would happily tell all members how well RBP/FT are handling the (not uncommon) issues of FT players requesting rakeback without being affilated - but it doesn't seem important so here we go....

I'll leave the dates of the posts in .....

First rakeback request to FTP-support must have been a few days earlier.

Quote:

Thank you for signing up at RakeBackPros!

Friday, March 27, 2009 11:53 AM

From:
"RakeBackPros" <>

To:
stefanxxx

Welcome to RakebackPros, stefan!
Below is your login information.
FTP Username: king karow
Once you are logged in you will be able to access your daily rake statistics (The rake statistics will be live in the near future). Just enter your information and click on the reporting link. If you have any questions concerning your rakeback, please email us at {admin_email}.
Good luck at the tables!

I'll leave it uncommented...

Quote:

Thursday, November 5, 2009 2:30 PM

Your account is not registered to receive rakeback from us because you
already had a FullTilt account before you signed up with rakebackpros.
Full Tilt Poker is trying to accommodate players who have previously
been unable to receive rakeback. We have been able to offer players
rakeback in the past and if we can offer more players rakeback then we
will be in contact with you.

Regards

Joe
Rakebackpros Support

Stefan Karow wrote:
> Hello there !
>
> I managed to accumulate over 200$ at FT w/o rkeback.
>
> My stats show that though I'm signed up to rakebackpros I don't get
> any rackeback, yet.
>
> I didn't ever deposit - is this the problem ?
>
> Any help would be appreciated.
>
> Regards
>
> Stefan Karow
>
> FT user name: King Karow

blabla (sorry I sucked at spelling there)

Quote:

Hello Stefan,

Thanks for getting in contact with us about rakeback.

Although Full Tilt Poker does not offer rakeback directly to players, our preferred affiliate partner ... offers rakeback to players who sign up through their website with Full Tilt Poker.

We?ve sent your player details to RakeBackPros.com and they will be in direct contact with you.

Also, it might please you to know that we now offer support in German. Should you wish to take advantage of this service, all you have to do is write to us in German in the future.

Regards,

Stanley
Full Tilt Poker Support
--------------

Original Message Follows: ------------------------

Hello support team,

I contacted rakeback-pros yesterday because although I'm signed up at rakeback pros I don't get rakeback until now.

This is what I wrote and what they answered, could you please check whether I'm egilible or not ?

Quote:

From:
"RakeBackPros Support" <>
Add sender to Contacts
To:
"Stefan Karow" <
Your account is not registered to receive rakeback from us because you
already had a FullTilt account before you signed up with rakebackpros.
Full Tilt Poker is trying to accommodate players who have previously
been unable to receive rakeback. We have been able to offer players
rakeback in the past and if we can offer more players rakeback then we
will be in contact with you.

Regards

Joe
Rakebackpros Support

Then - really getting fed up wuth the english support I contacted german support - LOL - same answers only in german:

[quoteFull Tilt Poker: Rakeback (KMM15979539I15977L0KM)

Thursday, December 17, 2009 10:05 AM

From:
"Full Tilt Poker - German Support" <support-de@fulltiltpoker.com>
Add sender to Contacts

If you don't speak german I can elaborate later....

#10 26th January 2010, 11:06 PM

Quote:

Originally Posted by docStats

OP (and others still waiting):

Have you tried creating an account at Rakebackpros (not getting set up with FT there, but an account on RBP's site)? Maybe that will help...

I have indeed.

Also, I have done what CAMurray and pokerchild suggested.. in fact these emails were the correspondence on their part to my requests.

I can play at Stars and it is fair. I will just keep doing that. I s'pose I am too little for Full Tilt to really want my business even though I play poker online just about every day.

#11 26th January 2010, 11:14 PM

Quote:

Originally Posted by cAPSLOCK

I have indeed.

Also, I have done what CAMurray and pokerchild suggested.. in fact these emails were the correspondence on their part to my requests.

I can play at Stars and it is fair. I will just keep doing that. I s'pose I am too little for Full Tilt to really want my business even though I play poker online just about every day.

Same here - FT is the site I feel most comfortable at - I started there.

But do they really think the members ITT (some are a few of the best micro stackes players I know) will deriberately deposit a lot on FT w/o rakeback ??

I don't mind depositing elsewere - I've got enough spare money and a few sites with solid BRs to chose from ....

Maybe they figure they'd be losing money (which they would) more than they would generate if we played more volume (which I doubt).

All in all this whole issue sucks - and I'm not the impatient guy.....

I 've waited almost a year now - lol - I guess about 2,5 million new users got rakeback in that time.

#12 26th January 2010, 11:15 PM

Quote:

Originally Posted by cAPSLOCK

Has anyone else tried to get rakeback applied to an unaffiliated account and seem to get some progress made, but never actually get it?

My account at FTP was made years ago to play playmoney with a friend. I signed up AT FULL TILT so my account has no affiliate.

Now that I play real money games, I have been trying to get rakeback for quite some time. It only seems fair that if many of the players at the table pay less in rake, that I should be able to too.

Am i the only one? Seems like I hear stories of folks getting rakeback.

Here is my correspondence since last year with Full Tilt Poker and Rakeback Pros.

I am sparing you the entire ordeal. I started speking with Full Tilt about rakeback much earlier than these messages.

I wait... Nothing happens... I contact Rakeback Pros and copy them the email from Fulltilt

I wait. I wait. I wait. 2010 arrives, I try again. I write FTP again. They respond.

And I wait... eventually, again I contact Rakeback Pros And they respond:

Maybe they just figured out I'd transfer my bankroll from Pokerstars, and blow it instantly playing Rush Poker for 42 hours straight, and that I was not worth the trouble?

Seriously though. Is any one else getting these kind of mixed messages?

I got almost the exact same series of messages.

So I just gave up. FT won't get my money now though.

#13 26th January 2010, 11:40 PM

Well the thing is all about RAKE.

That's the crazy part. I have been playing poker online for a few years now, and I don't seem to be able to stop myself. I am a winner at best and breakeven at worst so I am a rake generating MACHINE.

Now I am a little tiny rake generating machine... but I am not gonna go broke so I will keep playing indefinitely.

Seems to me those are the folks poker sites would want to give rakeback to.

#14 26th January 2010, 11:58 PM

I'm a month into this process and have received the same messages from Full tilt and Rakebackpros. I was hoping to get it set up before depositing and playing cash games...but it looks like i'd be as well doing so elsewhere.

Does depositing improve your chances of getting the RB set up?

#15 27th January 2010, 12:03 AM

I got mine after 2 or 3 weeks i think. Just sign up at rakebackpros and it happens eventually, I didn't have to chase 'em up or anything.

EDIT: Just so it doesn't sound like a complete brag, I was playing a fair amount at micros, but I hadnt deposited, did a player transfer. Maybe that bumped me, to get me to deposit or something.

#16 27th January 2010, 12:13 AM

Quote:

Originally Posted by cAPSLOCK

I can play at Stars and it is fair. I will just keep doing that. I s'pose I am too little for Full Tilt to really want my business even though I play poker online just about every day.

Quote:

Originally Posted by MDTed

I got almost the exact same series of messages.

So I just gave up. FT won't get my money now though.

I give up too, just pulled most my roll off FT and put at stars, tired of the headaches. Tilt is fine for tourneys but I wont play ring there ever again until they give rakeback. Period.

#17 27th January 2010, 12:16 AM

Quote:

Originally Posted by LuckyChippy

I got mine after 2 or 3 weeks i think. Just sign up at rakebackpros and it happens eventually, I didn't have to chase 'em up or anything.

EDIT: Just so it doesn't sound like a complete brag, I was playing a fair amount at micros, but I hadnt deposited, did a player transfer. Maybe that bumped me, to get me to deposit or something.

I player to player transfered ermmm ...let me think.... more than 120$ and withdrew 100 $ - didn't seem to bump me.

I find it amazing that so many really good players are experiencing this.

Lol

If we put the names together we'd get a strong team imo.

#18 27th January 2010, 12:28 AM

Quote:

Originally Posted by Makwa

I give up too, just pulled most my roll off FT and put at stars, tired of the headaches. Tilt is fine for tourneys but I wont play ring there ever again until they give rakeback. Period.

Me too.

#19 27th January 2010, 12:40 AM

Been going through the same thing as well.

Contacted RakebackPros, FTP, RakebackPros again, FTP again and on and on.......

So far nothing but I'll keep sending those emails

#20 27th January 2010, 12:55 AM

i got my brother into Pa pa pa Poker... He'z gon sign up at RBP and Sign up at FT

#21 27th January 2010, 3:24 AM

Yeah they wont give me rakeback either. Apparently I signed up at an affiliate who does not offer rakeback and they will not tell me who this affiliate is. Kinda BS imo

#22 27th January 2010, 5:00 AM

Aw gee, my adventures only started on 12.11.09; I just sent a follow-up stat request to RBP last night.

I feel like we're LGM (from Toy Story) --> 'we are of one mind' (where's my darn rakeback?!) & RBP = The Claw (The Claw is our master; The Claw chooses who will go & who will stay) .

#23 27th January 2010, 5:26 AM

What we need to do is all get together here and on other sites and tell FT to give rake back to everyone or were all gone. Set a date and then do it. Stars does it better(yes it's not direct rackback) as everyone has a chance. Not going to happen but its the only why they will hear us as one person means little to them.

#24 27th January 2010, 5:47 AM

It took me quite a while before I was offered rakeback too. I signed up long ago on Full Tilt, so I lost out for a long time. Eventually, they finally granted it to me.

Just keep on being persistent, and eventually (hopefully), you will get it.

#25 31st January 2010, 3:32 AM

Have you guys considered telling FT that you will remove your funds and take them elsewhere if they don't give you rakeback? Might be worth it even if it's a bluff.

#26 31st January 2010, 3:42 AM

Quote:

Originally Posted by CasperJames

Have you guys considered telling FT that you will remove your funds and take them elsewhere if they don't give you rakeback? Might be worth it even if it's a bluff.

I doubt any one of gives them enough business for them to really care, honestly.

It took me about a month to get rakeback from rakebackpros. Just keep sending emails to both sites.

#27 31st January 2010, 3:53 AM

Quote:

Originally Posted by cjatud2012

I doubt any one of gives them enough business for them to really care, honestly.

It took me about a month to get rakeback from rakebackpros. Just keep sending emails to both sites.

Possibly, but you never know. That's how I finally got RB at PlayersOnly. I told them I would take my money to another skin on the Cake Network. I'd say these guys probably play alot more than me. I don't play alot of hands per week and I play micro stakes.

#28 31st January 2010, 4:32 AM

Quote:

Originally Posted by cjatud2012

I doubt any one of us gives them enough business for them to really care, honestly.

It took me about a month to get rakeback from rakebackpros. Just keep sending emails to both sites.

FMP.

Quote:

Originally Posted by CasperJames

Possibly, but you never know. That's how I finally got RB at PlayersOnly. I told them I would take my money to another skin on the Cake Network. I'd say these guys probably play alot more than me. I don't play alot of hands per week and I play micro stakes.

That's pretty interesting. Still, there are probably fewer players on PO, and their customer service is probably a whole lot better than Tilt's.

#29 31st January 2010, 9:09 AM

Quote:

Originally Posted by CasperJames

Have you guys considered telling FT that you will remove your funds and take them elsewhere if they don't give you rakeback? Might be worth it even if it's a bluff.

this works for some, but not for most, I know, Ive tried.
Ive been thru the same crap with emails etc from FT, and nothing from rbp, Ive even set up an account at rbp and still nothing, ffs. I too started at ft with a player transfer, so there's no affiliate code on my account.
I love FT for the gameplay, tables etc, but their support couldn't give a sh*t about the micro stakes players, they're too busy sucking up to the big boys, have you seen the rake they pay? a few $ on a million dolar pot, what a f*cking joke.
after 8 months of trying to get rb from ft, I give up, just clearing a bonus there and then Im off to Pokerstars, who actually act like they give a sh*t about the small-time players.
I even told ft in email that Im off, they couldnt care less, great support there, so nice to show they care*

*rant over, and breathe................

#30 31st January 2010, 9:40 AM

Quote:

Originally Posted by CasperJames

Possibly, but you never know. That's how I finally got RB at PlayersOnly. I told them I would take my money to another skin on the Cake Network. I'd say these guys probably play alot more than me. I don't play alot of hands per week and I play micro stakes.

Your threat to go elsewhere had nothing to do with you getting rakeback. Plenty of people have said the same to them and they really don't care about that - unless you play high stakes.

#31 31st January 2010, 5:48 PM

Seems to me they would be most interested in low to mid stakes volume players.

I have also wondered about how poker sites evaluate their user base...

I am a micro stakes winner. Though it's getting harder and harder to say that under my current sideways trend, lol, but I have have actively played from a single bankroll at Stars for a few years now. So I am a rake machine. I play some poker almost every day. So I pay rake every day too. For years now.

Seems to me especially if I am breaking even I am an asset to the poker site I play on.

Fishy enough to be good food for the hudbot regs who the sites must love, and sharky enough to never go broke.

Seems to me I am a rake machine. A smallish one, but I keep on playing.

Meh... Stars is good enough for me. I just like that I am on an even playing field with all my competition at least as far as the rules/winnings go.

I might break down and go play a few hundred hands of Rush on FTP now and then, since I find it fun... but other than that they can simply kiss my ass. Pokerstars gets my rake money.

#32 31st January 2010, 5:55 PM

just got another email from FT, after I told them to 'look after the big boys, and dont give a shit about us micro-stake players' they were very apologetic, and blamed it all on rbp. So ive emailed rbp, and told them I am about to jump up to 50NL, (which I can, in theory, with proper BRM), if they cant be bothered to sort it out, then Im moving to PS.
That's my 6th, and last email to rakebackpros, they can go jump if I get no reply this time(as has happened the last 5 emails!)
Will keep you updated, and cAPSLOCK, my sentiments exactly mate, lucky thing for me is that I dont have to go to PS(its ok, but not my fav), but I can go to some juicy european sites(more fish, less players) and get decent rakeback.

#33 1st February 2010, 5:39 PM

Rakeback is so important to building and sustaining a bankroll, yet the saga that you have to go through to get rakeback is insane.

I created a multiple account with rakeback, then realised I couldn't have another account even though I now live at university and so e-mailed full tilt, who have now closed the rakeback account and are now taking over 3 days to transfer the money from that account to my original account. Whilst all this is happening, i'm trying to get my original account to get rakeback, which as of yet I've still heard nothing from. Absolute nightmare.

#34 1st February 2010, 6:13 PM

Just wrote another email to FTP support telling them about this thread and that some of the regs here with the same issues as me are considering moving to PS.

Let's see what they reply now (and when lol).

#35 30th March 2011, 9:50 PM

So in becoming an affiliate I believe RBP (or any rake back affiliate) goes off their % of rake from FT from referrals.

I'm assuming FT takes 50% of rake and possibly the other 50% goes to the affiliate

the affiliate then divides that 50% (in RBP's case for FT) They offer you 27% which means of their 50% cut you get 54% of what they get from FT. I think this is how it works.

But, I still don't understand the process of getting existing members on Rakeback. If I could set it up I'd give all CCers 100% of whatever I get from rake from each CCer. But, still trying to figure this shizzo out!

Play Texas Hold'em Online Poker \| Endless Rakeback saga at FTP...and other sites'.
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