DONT PLAY PLAYERSONLY THEY DONT PAYOUT

I requested inital withdraw on dec 28, 2007 for $600. Sent them a voided check and bank statement. I then received an email on Jan 11, 2008 telling me the funds would be wired to my bank in 7-10 business days. I noticed they were one digit off on my bank account number. I notified them of this error but they assured me that they sent it to the right account. That last statement was a lie. Were closing in on February and still no payment. They tell me they need to do a trace on it which can take up to 2 weeks and after that up to 2 weeks for payment. So if they ever decide to pay it could take over 3 months. I AM SO MADDDDDDDDDDDDDDDDDDDDDDDD

DONT WASTE YOUR TIME AND YOUR MONEY THIS SITE IS B.S.

I play at this site's big brother, sportsbook.com. However, I have had VERY good success with cash outs. Check arrives almost always within 7 - 10 business days.

Another day still no money.

Don't take too much notice if someone with only 3 posts tries to reassure you about how good they are

I never leave over 100 bucks in a account-So many new sites have no rep to go by so i just don't trust them like Pokerstars and Fulltilt gl trying to got the money back consult a lawyer.

keep us update. thanks
i have been checking this site along with sportbooks and cake.....cake seems pretty good, right? if im not mistaken, playersonly, sportbooks and cake are in the same skin.

Yes their from the cake network.

What does my post limit have to do with this::: I'm trying to do people a favor so they dont have to go thru my crap
Thank you for choosing us for your gaming entertainment. We hope you had great experience and that you'll visit us again soon.

This is only a RECEIPT to confirm your recent withdrawal request. A second email will be sent to you to confirm the funds have been sent to the address you've provided. Please keep in mind that your withdrawal request should be received within 7-10 business days.

Your Withdrawal ReceiptTransaction #: Customer ID: First Name: Last Name: Street: City: State/Prov: ZIP/Postal: Country: United StatesEmail: @yahoo.comWithdrawal Amount: $600.00Withdraw YYYY-MM-DD: 2007-12-31.02:04Withdrawal Type: eCheck
If you wish to change any aspect of this withdrawal, please contact us as soon as possible at

Thanks again for choosing us and we'll have the funds sent to you right away.

AND THEN THIS CRAP


Reference number: LX Please use this ticket number in any
correspondence in relation to this matter.

Dear ,

Thank you for contacting us.

We have already issued a trace on your ACH withdrawal for $600. We are
still waiting for an update from our processor. As soon as we receive
it we will contact you.

We are always here to help you. Please feel free to reply to this email
if you have any additional questions in relation to this or any other
matter.

Kind regards,

Annie D

--


Players Only Cashier

Double your winnings or claim back your stake on your Super Bowl spread

Trace what, they used the wrong bank account #. We all agree the funds weren't sent to my account. So give me the money its that simple. But because of their error i now will likely be waiting up to 3 mnths for my money. This is Bull Crap and definitly not what i consider customer service and hope no one else has to deal with such crap.


WORST SITE EVER

cash out via check in the mail then, very rarely do they go astray unless you put in the wrong mailing adress..... oh and f*** up with dising the site. YOU choose where to play. Do the research before depositing, sheesh.

Did you actually read (and understand) what I put? If you did, it was fairly clear that I was talking about the person in post 2 that said they were fine

Right on man, i also had 3 posts. Im not one for writing to much on forums. But this is just ridiculous and this is the only thing i can think of doing. I thought you might have been a schill for the company. Take care and i'll keeps updates

try to make your updates more along the lines of "Thankfully i got my money refunded by the poker site" or "Unfortunately i will not get my refunded" instead of things like "DONT PLAY AT THIS SITE THEY ARE CRAP COZ OF ONE INCIDENT!"

I won 1600 in a gold chip tourney there, no they weren't overly informative about depositing money first to get it out, but they did get my check to me after a few emails. It took a few weeks and from your post it seems a mistake was made in the bank account #. No need to bash the site because its taking awhile, everyone makes mistakes.

Im bashing the site for their lack of customer service.

WHO'S TALKING ABOUT REFUNDS NOT ME IM TALKING ABOUT WITHDRAWING MY GAMBLING WINNIGS NOT REFUNDS BUDDY.

1)I am not your buddy.

2)If they sent your money to the wrong bank account then the are going to have to refund it to your bank accoutn.

1. wow ur a genius yea they should refund it to my bank account right BUDDY.


2.they didnt refund it to my bank account BUDDY.

3.what they did was refund it to my players account and instead of 600 dollars now they will only let me draw out 597.30 because of some supposed bonus????????? BUDDY

I now have to try and repeat the withdraw process 5 weeks later so If it goes threw i might see my money 3 MONTHS AFTER MY INITIAL WITHDRAW BUDDY



SO IF ANY ONE WANTS TO PLAY THIS SITE OR STICK UP FOR THEM GO AHEAD THIS IS MY EXPERIENCE WITH THEM AND IT SUCKED.\BUDDY

So bash me for my comments but dealing with this sites customer service and errors was not worth any of my time and effort.BUDDY

Funny thing to is they mentioned something about compensation on the phone last week, but they straight told me on the phone, "why would we give you compensation when you dont want to deposit money on our site." Customer service is great at this place. So once again i say bash me all you want but this service was so horrible and time consuming i wanted people to know. So i say again WORST SITE EVER. PLAY AT OWN
RISK BUDDY'S

What deposit bonus do they have?

close this thread, its irritating, thank in advance MODS.

Let me guess, you probably try to make your waitress cry if she delivers a sandwhich with pickle when you requested no pickle.

Personally I hear what this person is saying and I do appreciate the heads up and if anyone out there doesn't realize that every one of the online poker sites is proprietary and ultimately not to be trusted then you are blind, ignorant or in on the lie...which is not to say that you can't play most places have fun and make (or lose) some bank. Long Live Freerolls hehe... so thanks Buddy mucho gracias

Okay, I guess I'll have to comment too.

I think the original poster has a valid argument. If he sent them the proper identification and they sent money to an incorrect account there's no reason why he should have to wait any period of time for them to send the money to his account.

It's not his fault they sent it somewhere wrong after he provided them with the proper documentation. I can see where he would be very upset about a missing $600.

I own a few businesses, no I'm not Bill Gates or anything but I know something about serving customers and to me this sounds like very bad customer service. When you make a mistake, it's not the customer's fault, fix it with your customer and then go after whatever mistake you made.

Maybe the site is a good one, I don't know. Never played at it. But bashing a poster for bringing up valid objections seems a little harsh IMO.

We don't mind you sharing your frustrations Suas - but chill with the all caps and large print please.

Yea no problem.

Thats the part im a little confused on. The only bonus deposit i beleive you recieve is on the initial deposit. At least thats what i received. I'm so fed up with them so i'll let them keep the 2.70

In light of your recent bashing of PlayersOnly, I decided to do a withdrawal of my remaining funds in the site, just to see if anything has changed with there withdrawal processing time. My withdrawal of 500.00 was processed next day, and i received it today (after 5 business days). Bottom line, it was a legit site before, and still is. You just complicated the process of receiving $.

How did this person complicate it? Sounds as though they made the mistake of paying it to the wrong account number, he told them they'd got it wrong and they insisted they hadn't (but they had)

and just took a bit longer but he ended up with his money minus about $3 which is very little loss and got it any way but had to rant to the world about how terrible the site that had to admit to making a mistake and give him the money.

I'd probably be quite upset in that situation, too - although admittedly not upset enough to type all in capitals!

CAPITALS=BAD

i have seen some ppl complaining about this site, i also have some worries myself...but it was surprise to me that i just saw from bluff magazine (jan 2008), that players only was voted the best new online poker room...

Agreed, and normally i wouldn't bother responding to a thread like this(although i guess small credit goes to them for using search) but this next quote bugged me.

How is a disgruntled rant from someone with 1 or 2 posts any more relevant than a post from someone ELSE with very few posts trying to reassure them? It didn't look like cheeky post-count building to me. And for that matter..why am i taking umbrage at a 3 year old comment..? I'll get back in my box now.

I have cashed out in the past from other Merge Network sites and received a check in a week.

The person that had few posts was referring to the their sister site not theirs. While granted because someone who has posted here a very few times you may not have any history on them to know if they know what they are talking about. But, along the same lines just because someone has a lot of posts, you can't necessarily determine that they know anything either. For all you know, without researching their posts, their thousands of posts might just might only be along the lines as this one.

The checks from the merge sites I have received where from the same bank. And, from the interaction I have had with many of the Merge Site's customer service, security, and "cashiers", they all seem to be one in the same.

Does anyone know if they all have their own customer service and such? Or, are they all under one big umbrella as I suspect?