carbon poker

#1 6th June 2012, 7:59 AM

is anyone able to get into carbon poker? it keeps saying down for scheduled maintenance, but i get this message from any pc is use to try to login to carbonpoker. its been down for the past 24 hours.

#2 6th June 2012, 8:09 AM

the upgrade was an epic fail. probably be awhile.

#3 6th June 2012, 2:06 PM

I can get in to carbon and blackchip today
but when I try the fun steps it's saying
'internal sever error ' on both sites ?

#4 6th June 2012, 2:30 PM

I have just checked my details ,on both accounts
( carbon / blackchip )
The email field had been changed to show screen name and email together ,so was not a valid.
Changed both to proper email address and now the fun steps are working.
Check your account details if you are having probs.

#5 6th June 2012, 3:07 PM

Quote:

Originally Posted by tcummo

I have just checked my details ,on both accounts
( carbon / blackchip )
The email field had been changed to show screen name and email together ,so was not a valid.
Changed both to proper email address and now the fun steps are working.
Check your account details if you are having probs.

This also happened to me yesterday, i entered the details of my account and had changed my e-mail and screen name, i made the change correctly and saved the changes.

To my surprise today, i went back into my account and was again with my email wrong (along with the screen name field used only for email)

What happens? bugs?

#6 6th June 2012, 4:03 PM

Anyone know the email address for carbon support ?

#7 6th June 2012, 4:11 PM

Quote:

Originally Posted by tcummo

Anyone know the email address for carbon support ?

Unfortunately not. But they do have a support link on their site which sends an email to them with your poker email. Try that.

#8 6th June 2012, 4:15 PM

Tried that m8 ,
it opens up microsoft outlook and I've never used that.

#9 7th June 2012, 12:36 AM

I can play w/o probs now but I want to get the "mini" version of the tables back.

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