(ATTN Dmorris) I cant log in to poker stars

fletchdad

fletchdad

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Since yesterday I cant log in to PS. I can log into FTP. My internet is fine (I am posting here)

When I open PS I get the window "Connecting" and the "Network status" shows everything checked with 100%, but it just keeps the green bar running and wont connect. No matter how long I run it.


Help........


(The ATTN Dmorris cause he might miss this thread otherwise)
 
moots

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Did you try uninstalling and re-installing?

Are you using pokerstars 7 or the old version?

Instead of dmorris, might want to contact PokerStars support :)
 
fletchdad

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I always have to update if one is available, it seems to be a prerequisite. On the page that I get it says "Try poker stars 7" so I guess I am not using that. It just tries to load then gives a pop up saying "Unable to establish a connection to the server"

I turned my anti virus software off and that did not help.

I will try an uninstall and re-install.
 
BearPlay

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FYI, there are many people having this same issue as of the last day.

Among them are Everton Girl, NabsMom (Debbie), and Okee.
 
fletchdad

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FYI, there are many people having this same issue as of the last day.

Among them are Everton Girl, NabsMom (Debbie), and Okee.

Aha. Thanks Bear. EG and I have been PMing about it, but I was unaware that others were having the same problem. And we all seem to be having the problem since yesterday... weird. So many others not having problems.
 
Gorak

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This is probably not your problem but I once had PokerStars and FullTilt refusing to connect. The problem was the date on my computer was wrong. I put the correct date and it worked fine.
 
S3mper

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PokerStars made a recent update where you have to be super cool to not have this issue..

Needless to say I am not having this issue
 
BearPlay

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Aha. Thanks Bear. EG and I have been PMing about it, but I was unaware that others were having the same problem. And we all seem to be having the problem since yesterday... weird. So many others not having problems.


Ya. I know that there was a PS update that forced a new install a few days ago, and I'm wondering if that failed for all of you.

As Lark mentioned in her thread to Debbie, we can log onto PS via Windows 7 without issue.

And it doesn't seem to be geographical, because Sarah is UK, you are DE, Okee is NZ, and Debbie is US.

Maybe all of you are on XP?

Or, maybe all of you have an overzealous firewall which is conflicting with the new PS update? I know that Sarah often (maybe in the past, IDK) has firewall issues with ZoneAlarm.
 
EvertonGirl

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Yep it is very weird, I have just tweeted to PS asking them if they are having issues with virgin media as I have tried everything I can think of to sort this out.

Hopefully it will be sorted soon as I am missing PS :(
 
fletchdad

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I am on Windows 7 64 bit.
 
AlfieAA

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Yep it is very weird, I have just tweeted to PS asking them if they are having issues with virgin media as I have tried everything I can think of to sort this out.

Hopefully it will be sorted soon as I am missing PS :(

im using virgin media too sarah, no probs so far for me....try downloading the new version of stars?...alpha 7 or something..prob changed to just ps7 now. gl
 
EvertonGirl

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Ya. I know that there was a PS update that forced a new install a few days ago, and I'm wondering if that failed for all of you.

As Lark mentioned in her thread to Debbie, we can log onto PS via Windows 7 without issue.

And it doesn't seem to be geographical, because Sarah is UK, you are DE, and Debbie is US.

Maybe all of you are on XP?

Or, maybe all of you have an overzealous firewall which is conflicting with the new PS update? I know that Sarah often (maybe in the past, IDK) has firewall issues with ZoneAlarm.

Nah windows 7. The first thing I did was turn off ZA after the reset on the router failed and I still can't log in!
 
S3mper

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Clear all cookies and registry errors and try uninstall and re download?
 
fletchdad

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PokerStars made a recent update where you have to be super cool to not have this issue..

Now I am r3ally confused. (Spelling on purpose.....:) I DEFINITELY should NOT be having a problem......
 
EvertonGirl

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im using virgin media too sarah, no probs so far for me....try downloading the new version of stars?...alpha 7 or something..prob changed to just ps7 now. gl

Well there goes my theory of Richard Branson getting a damn good kicking. Tut :rolleyes: I was looking forward to doing that as well meh.
 
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S3mper

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Now I am r3ally confused. (Spelling on purpose.....:) I DEFINITELY should NOT be having a problem......

Did you get the "super cool" email Stars sent out?

"Congratulations S3mper, You've been selected as super cool and will not be experiencing any issues unlike some of the not so cool members"
 
Zorba

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Did you get the "super cool" email Stars sent out?

"Congratulations S3mper, You've been selected as super cool and will not be experiencing any issues unlike some of the not so cool members"

I didn't get the super cool email, I got the one that said welcome Zorba, we are going to switch on your doom switch, which will allow you to get sucked out on by all the donkeys you play against, Have fun and thank you for supporting Poker Stars.



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dmorris68

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I haven't tried to login to PS in awhile so don't know if this is related to a recent update or not. I can try when I get home.

I have had more than one occasion where a poker client (don't remember if Stars or just others) would fail to login or otherwise not behave, and the only way to fix it was to completely uninstall it, remove all traces of configuration/registry, and reinstall. Not sure if that will help you here but could be a last resort. However if others are seeing the same issue at the same time, it's most likely something they've broken in an update that affects certain system configurations or geographic locations.
 
EvertonGirl

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I downloaded PS7 from the lobby and I am all good now :)
 
XXPXXP

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Since yesterday I cant log in to PS. I can log into FTP. My internet is fine (I am posting here)

When I open PS I get the window "Connecting" and the "Network status" shows everything checked with 100%, but it just keeps the green bar running and wont connect. No matter how long I run it.


Help........


(The ATTN Dmorris cause he might miss this thread otherwise)

update to pokerstar 7
seems like old client - pokerstar 6 lobby is not available anymore.
 
dmorris68

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Just got home and let my PS 6 client update, and it logged in fine. Lobby works fine too. This is v6 build 8574 (*not* the beta 7 client).

v7 is still in beta and optional at this point, so no reason why v6 shouldn't be working for you guys. Not sure what the problem is.
 
EvertonGirl

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It is a head scratcher :D

I am sticking with 7 as I don't want any issues if I revert back to 6 :)
 
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Im still with V6,had no probem and still considering updating to V7 beta.
 
Zorba

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I am still on 6 and have no problems, I don't like the look of 7, like most changes I prefer what I am used to.



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