AP Disconnects Part 2

#2 9th May 2009, 12:18 AM

First, the Lounge is not the spot to ask....
Your problem seams like you have wireless internet, there has been know problems with wireless internet.

#3 9th May 2009, 5:40 PM

Actually this conversation is about customer service and the protocol offered by those who deliver this service.

Customer service was aware of the fact that I was playing at another site via wireless without problem.

thus the wireless response was simply menu selection B from their response database.

#4 10th May 2009, 12:03 AM

Quote:

Originally Posted by kardmania

Actually this conversation is about customer service and the protocol offered by those who deliver this service.

Customer service was aware of the fact that I was playing at another site via wireless without problem.

thus the wireless response was simply menu selection B from their response database.

well customer service has protocols they have to fallow, wireless has some problems with some poker sites.
It could be anything aka spywear, virus.... but it is to be the wireless, or firewall.

#5 10th May 2009, 4:55 AM

the issue is that ap knew that there were issues with xp ie8 firefox and their software....rather than tell the truth they prefer to put users on a wild goose chase.....the ie8 xp situation seems to be fixed althought the firefox xp problem persists

there are a ton of updates that the poker sites need to stay congruent with ......i guess its best to just have users spin their wheels working on networking issues that do not exist versus telling customers the truth

Sorry I don't buy into that strategy

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